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What is included in the What can I apply for? section?
This is a complete list of VAC’s services and benefits with links to our website for further information and instructions on how to apply for benefits.
Use the VAC Benefits Navigator to help you understand which of the VAC programs and services you may be eligible for.
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What does the VAC Benefits Navigator do and how will it help me?
The VAC Benefits Navigator contains a brief online questionnaire that will help you understand which VAC programs and services you may be eligible for. Once you answer all of the questions, the VAC Benefits Navigator will generate a list of benefits and services that may be relevant to you. It will also provide links to more information about these and online application forms to make it easier for you to apply.
The answers to your questions are not stored in our records so they can be updated as your situation changes.
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How do I use the VAC Benefits Navigator?
For each question, choose the answer that best applies to you. Your results will be automatically saved once you complete the questions. To return to the beginning, use the start again button.
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Am I automatically eligible for the program or services displayed through the VAC Benefits Navigator? Will my answers affect my eligibility?
No. The information included in this online tool is for reference only. Eligibility will only be considered when you actually apply for a benefit, service, or program and will be determined as part of the application process. You are required to follow the application process for each separate program or service to determine your eligibility.
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Will my answers affect my eligibility?
The information included in this online tool is for reference only. We will not make an eligibility decision based on your answers to this questionnaire. When you apply for services and benefits, we will only use the information on the application form, and in any other documents you provide, to assess your eligibility. Further assessments may be required for some programs and services.
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What if I am unsure of an answer to a question in the VAC Benefits Navigator?
Most of the questions have ‘yes’ or ‘no’ answers. If you are unsure, you may want to test the outcome of both answers. You can change your VAC Benefits Navigator answers any time you like.
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Can I submit a form online?
Yes. My VAC Account users have the convenient option to complete and submit forms online. Not all forms are available online, but we continue to add more. You can find forms on veterans.gc.ca. Once completed and signed, you have two options:
- Print, sign and mail the form to us at the address located on the form; or
- Scan the completed, signed form to your computer and upload the documents through the My VAC Account upload page and choose “Upload completed fillable form”.
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How do I save a copy of my VAC Benefits Navigator session?
The VAC Benefits Navigator session will automatically save after you finish a questionnaire. Note: a partially finished session will not be saved.
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I would like to see my VAC Benefits Navigator results. Where can I find them?
You can view your previously saved results in My VAC Account after you:
- click on What can I apply for section on the home page, and
- select View previous results.