Supplementary Retirement Benefit (VAC PPU 609)

Description: This bank describes information that is used in support of determining eligibility and compensating eligible Canadian Armed Forces (CAF) Veterans for the Supplementary Retirement Benefit (SRB). The SRB recognizes lost opportunities to contribute to retirement pensions. The personal information may include name; maiden name (if applicable); contact information; date of birth; date of death; language; opinion of, or about, individuals; signature; Social Insurance Number (SIN); guardian or power of attorney information; decision and/or entitlement information about individuals may be received from other VAC programs, including: Rehabilitation Program, decision on Total and Permanent Incapacity (TPI), Earnings Loss Benefit – date of eligibility and decision on termination, calculation of Earnings Loss Benefit during the entire duration of the benefit (amount payable before considering other income); military service number; client identifier information; marital status - spouse/common law partner information only in cases where the spouse/common law partner is the applicant; financial information.

Note: Revised in 2015. Information may be stored in VAC's physical and electronic systems including: Client Service Delivery Network (CSDN), which may include client initiated actions and responses made through My VAC Account, and/or VAC staff/contracted resource initiated actions and responses made through Benefits and Health Services On-line (BHSOL). Some documents received in Veterans Affairs Canada (VAC) from the Department of National Defence (DND) may reference the Social Insurance Number (SIN) as DND personnel were required to use the SIN as their personal identification number between 1960 and 1990.

Class of Individuals: Individuals who have applied for and/or received benefits under the Career Impact Allowance and Supplement program. May include, but is not limited to: Canadian Armed Forces (CAF) Veterans and eligible survivors of a CAF Member or Veteran, and guardians and/or authorized representatives.

Purpose: The personal information is used to administer the Supplementary Retirement Benefit program and determine eligibility, disburse funds and provide benefits. Personal information is collected pursuant to sections 76(1) and 80 of the Veterans Well-being Act and section 28 of the Regulations. The Social Insurance Number (SIN) is collected in accordance with the Income Tax Act to issue income reporting slips, where applicable, to individuals.

Consistent Uses: Information may be used and disclosed for planning, research, development, evaluation and/or reporting of programs, policies and services. The use and disclosure is limited to VAC areas that are involved in the identified program, service and policy. Such information may also be shared with senior management. Personal information may be shared with other VAC programs, including programs covered by the application waiver provision under section 78.1 of the Veterans Well-being Act, for the purpose of determining eligibility. Information may also be shared to support the provision of case management services to the client, if applicable. Name, contact information, client identifier, entitlement amounts and direct deposit instructions may be shared with Public Services and Procurement Canada (PSPC) for the purposes of issuing payments (refer to Receiver General Payments - PWGSC PCU 712). The SIN and personal identifiers may be shared with the Canada Revenue Agency (CRA) and the Province of Quebec; refer to CRA institution-specific personal information banks, Individual Returns and Payment Processing – CRA PPU 005. Personal information obtained by VAC may be shared with PSPC, in accordance with an established Memorandum of Agreement, for the purpose of creating a digital image of the record for use by VAC (refer to PSPC institution-specific personal information bank, PWGSC PCU 709 – Document Imaging Solutions); PSPC will not use the personal information for the purposes of making administrative decisions. By Order in Council 2011-1348, Employment and Social Development Canada may provide services on behalf of VAC. VAC has contracted an authorized and approved third party, located in Canada, to provide transportation, storage, maintenance retrieval, delivery and destruction services of VAC records where applicable. Personal information such as name, contact information, service information, health and financial information may be shared with Shared Services Canada in accordance with an established Service Level Agreement for the purpose of printing and mailing services (Utility Computing Services – SSC POCS 169).

Retention and Disposal Standards: Regardless of the format, as part of the client record, the retention period is 7 years after the date of death of the applicant. If the date is not known, the retention period is 110 years after the date of birth provided there are no known dependents, no outstanding claims against the crown, no actions involving the estate, no indication on file of the legal status of a dependent, and no activity of any kind.