Departmental Financial Statements 2019-2020

1.0 Statement of Management Responsibility Including Internal Control Over Financial Reporting

Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2020 and all information contained in these statements rests with the management of Veterans Affairs Canada. These financial statements have been prepared by management using the Government of Canada’s accounting policies, which are based on Canadian public sector accounting standards.

Management is responsible for the integrity and objectivity of the information in these financial statements. Some of the information in the financial statements is based on management’s best estimates and judgement, and gives due consideration to materiality. To fulfill its accounting and reporting responsibilities, management maintains a set of accounts that provides a centralized record of Veterans Affairs Canada’s financial transactions. Financial information submitted in the preparation of the Public Accounts of Canada, and included in Veterans Affairs Canada’s Departmental Results Report, is consistent with these financial statements.

Management is also responsible for maintaining an effective system of Internal Control over Financial Reporting (ICFR) designed to provide reasonable assurance that financial information is reliable, that assets are safeguarded and that transactions are properly authorized and recorded in accordance with the Financial Administration Act and other applicable legislation, regulations, authorities and policies.

Management seeks to ensure the objectivity and integrity of data in its financial statements through careful selection, training, and development of qualified staff; through organizational arrangements that provide appropriate divisions of responsibility; through communication programs aimed at ensuring that regulations, policies, standards, and managerial authorities are understood throughout Veterans Affairs Canada; and through conducting an annual risk-based assessment of the effectiveness of the system of ICFR.

The system of ICFR is designed to mitigate risks to a reasonable level based on an ongoing process to identify key risks, to assess effectiveness of associated key controls, and to make any necessary adjustments.

A risk-based assessment of the system of ICFR for the year ended March 31, 2020 was completed in accordance with the Treasury Board Policy on Internal Control and the results and action plans are summarized in the annex.

The effectiveness and adequacy of Veterans Affairs Canada’s system of internal control is reviewed by the work of internal audit staff, who conduct periodic audits of different areas of the department’s operations, and by the Departmental Audit Committee, which oversees management’s responsibilities for maintaining adequate control systems and the quality of financial reporting, and which recommends the financial statements to the Deputy Minister of Veterans Affairs Canada.

The financial statements of Veterans Affairs Canada have not been audited.

Statement of Financial Position (unaudited)

Statement of Financial Position (unaudited)
As at March 31
(in thousands of dollars)

Category	2020	2019
Financial assets
Due from the Consolidated Revenue Fund	$119,751	$121,504
Accounts receivable (Note 4)	63,359	38,924
Total gross financial assets	183,110	160,428
Financial assets held on behalf of Government
Accounts receivable and advances (Note 4)	0	0
Total financial assets held on behalf of Government	0	0
Total financial assets	183,110	160,428
Liabilities
Accounts payable and accrued liabilities (Note 5)	144,185	229,999
Vacation pay and compensatory leave	16,026	13,540
Employee future benefits (Note 7)	10,679	10,128
Contingent liability (Note 11)	1,144	1,500
Ste. Anne's Hospital transfer liability (Note 8)	0	2,672
Other liabilities (Note 9)	6,529	6,852
Total gross liabilities	178,563	264,691
Liabilities held on behalf of Government
Deferred revenue	0	0
Total liabilities held on behalf of Government	0	0
Total liabilities	178,653	264,691
Departmental net debt	(4,547)	104,263
Non-financial assets
Tangible capital assets (Note 10)	12,729	12,499
Total non-financial assets	12,729	12,499
Departmental net financial position	$17,276	$(91,764)

The accompanying notes form an integral part of these financial statements.

Statement of Operations and Departmental Net Financial Position (unaudited)

Statement of Operations and Departmental Net Financial Position (unaudited)
For the year ended March 31
(in thousands of dollars)

Category	2020 Planned Results	2020	2019
Expenses
Benefits Services and Support	$4,217,603	$4,595,621	$4,503,722
Canada Remembers Program	46,531	82,424	47,001
Veterans Ombudsman	6,085	4,582	4,257
Internal Services	97,991	48,598	223,246
Expenses incurred on behalf of Government	(1,869)	(7,362)	(2,392)
Total expenses	4,366,341	4,723,863	4,775,834
Revenues
Hospital Services	0	85	106
Sale of goods and information products	0	6	4
Other	0	762	998
Revenues earned on behalf of Government	0	(832)	(1,103)
Total revenues	0	21	5
Net cost from continuing operations	4,366,341	4,723,842	4,775,829
Net cost of operations before government funding and transfers	4,366,341	4,723,842	4,775,829
Government funding and transfers
Net cash provided by Government of Canada		4,790,250	4,629,134
Change in due from Consolidated Revenue Fund		(1,753)	15,086
Services provided without charge by other government departments (Note 12)		44,383	39,694
Transfer of assets and liabilities from other government departments (Note 13)		2	49
Net cost of operations after government funding and transfers		(109,040)	91,866
Departmental net financial position - Beginning of year		(91,764)	102
Departmental net financial position - End of year		$17,276	$(91,764)

Segmented information (Note 14)

The accompanying notes form an integral part of these financial statements.

4.0 Statement of Change in Departmental Net Debt (unaudited)

Statement of Change in Departmental Net Debt (unaudited)
For the year ended March 31
(in thousands of dollars)

Category	2020	2019
Net cost of operations after government funding and transfers	$(109,040)	$91,866
Change due to tangible capital assets
Acquisitions of tangible capital assets	1,183	584
Amortization of tangible capital assets	(949)	(1,295)
Expense of tangible capital assets adjustment	(2)	201
Transfer from other government departments	2	49
Proceeds from disposal of tangible capital assets	(18)	0
Gain (loss) on disposal of tangible capital assets	14	(443)
Total change due to tangible capital assets	230	(904)
Net increase in departmental net debt	(108,810)	90,962
Departmental net debt - Beginning of year	104,263	13,301
Departmental net debt - End of year	$(4,547)	$104,263

The accompanying notes form an integral part of these financial statements.

5.0 Statement of Cash Flows (unaudited)

Statement of Cash Flows (unaudited)
For the year ended March 31
(in thousands of dollars)

Category	2020	2019
Operating activities
Net cost of operations before government funding and transfers	$4,723,842	$4,775,829
Non-cash items:
Amortization of tangible capital assets	(949)	(1,295)
Services provided without charge by other government departments (Note 12)	(44,383)	(39,694)
Gain (Loss) on disposal of tangible capital assets	14	(443)
Variations in Statement of Financial Position
Increase (decrease) in accounts receivable and advances	24,437	(2,338)
Decrease in cash	(2)	0
Decrease (increase) in accounts payable and accrued liabilities	85,814	(110,786)
Increase in vacation pay and compensatory leave	(2,486)	(4,653)
Increase in future employee benefits	(551)	(59)
Decrease in contingent liability (Note 11)	356	0
Decrease Ste Anne's Hospital transfer liability	2,672	11,219
Decrease in other liabilities	323	569
Cash used for operating activities	4,789,087	4,628,349
Capital investment activities
Acquisitions of tangible capital assets (Note 10)	1,183	584
Proceeds from disposal of tangible capital assets	(18)	0
Adjustments to tangible capital assets (Note 10)	(2)	201
Cash used for capital investment activities	1,163	785
Financing activities	0	0
Net cash provided by Government of Canada	$4,790,250	$4,629,134

The accompanying notes form an integral part of these statements.

6.0 Notes to Financial Statements (unaudited) for the year ended March 31, 2020

1. Authority and objectives

The Department of Veterans Affairs was established by the Department of Veterans Affairs Act as a department under Schedule I to the Financial Administration Act.

The Veterans Affairs Portfolio consists of the Department of Veterans Affairs which reports to the Minister of Veterans Affairs and the Office of the Veterans Ombudsman which report to Parliament through the Minister of Veterans Affairs.

Veterans Affairs Canada objectives as stated in the Department of Veterans Affairs Act are the care, treatment or re-establishment in civil life of any person who served in the Canadian Armed Forces or merchant navy or in the naval, army or air forces or merchant navies of Her Majesty, of any person who has otherwise engaged in pursuits relating to war, and of any other person designated by the Governor in Council, and the care of the dependants or survivors of any person previously referred to herein.

The Department meets its responsibilities through its various programs. The Canada Remembers program ensures that Veterans and those who died in service are honoured and the memory of their sacrifices and achievements is preserved. The Benefits, Services and Support program supports the care and well-being of Veterans and their dependents or survivors through a range of benefits, services, research, partnerships and advocacy. The Office of the Veterans Ombudsman provides Veterans with an opportunity to raise awareness of their needs and concerns, and bring their issues to the attention of the Department. The Internal Services activity represents groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of the organization.

2. Summary of significant accounting policies

These financial statements have been prepared using the Government’s accounting policies stated below, which are based on Canadian public sector accounting standards. The presentation and results using the stated accounting policies do not result in any significant differences from Canadian public sector accounting standards.

Significant accounting policies are as follows:

1. Parliamentary authorities

   Veterans Affairs Canada is financed by the Government of Canada through Parliamentary authorities. Financial reporting of authorities provided to Veterans Affairs Canada do not parallel financial reporting according to generally accepted accounting principles since authorities are primarily based on cash flow requirements. Consequently, items recognized in the Statement of Operations and Departmental Net Financial Position and in the Statement of Financial Position are not necessarily the same as those provided through authorities from Parliament. Note 3 provides a reconciliation between the bases of reporting.

   The planned results amounts in the “Expenses” and “Revenues” sections of the Statement of Operations and Departmental Net Financial Position are the amounts reported in the Future-oriented Statement of Operations included in the 2019-2020 Departmental Plan. Planned results are not presented in the “Government funding and transfers” section of the Statement of Operations and Departmental Net Financial Position and in the Statement of Change in Departmental Net Debt because these amounts were not included in the 2019-2020 Departmental Plan.

2. Net cash provided by Government

   Veterans Affairs Canada operates within the Consolidated Revenue Fund (CRF), which is administered by the Receiver General for Canada. All cash received by Veterans Affairs Canada is deposited to the CRF and all cash disbursements made by Veterans Affairs Canada are paid from the CRF. The net cash provided by Government is the difference between all cash receipts and all cash disbursements including transactions between departments of the Government.

3. Amounts due from or to the CRF

   Amounts due from or to the CRF are the result of timing differences at year-end between when a transaction affects authorities and when it is processed through the CRF. Amounts due from the CRF represent the net amount of cash that the Department is entitled to draw from the CRF without further authorities to discharge its liabilities.

4. Revenues

   Revenues are recognized in the period in the event giving rise to the revenues occurred. Revenues that have been received but not yet earned are recorded as deferred revenue on the Statement of Financial Position. This amount represents prepayments to Sainte Anne’s Hospital for in-patient charges.

   Revenues that are non-respendable are not available to discharge the Department’s liabilities. While the Deputy Head is expected to maintain control, he has no authority regarding the disposition of non-respendable revenues. As a result, non-respendable revenues are considered to be earned on behalf of the Government of Canada and are therefore presented in reduction of the entity’s gross revenues.

5. Expenses

   Transfer payments are recorded as an expense in the year the transfer is authorized and all eligibility criteria have been met by the recipient.

   Vacation pay and compensatory leave are accrued as the benefits are earned by employees under their respective terms of employment.

   Services provided without charge by other government departments for accommodations, the employer’s contribution to the health and dental insurance plans, legal services and workers compensation are recorded as operating expenses at their carrying value.

6. Benefit payments

   The majority of the programs administered by Veterans Affairs Canada are meant to provide future benefits for members and Veterans of the Canadian Armed Forces. As such, an actuarially determined liability and related disclosure for these future benefits are presented in the financial statements of the Government of Canada, the ultimate sponsor of these benefits. This differs from the accounting and disclosures of benefits presented in these financial statements as Veterans Affairs Canada expenses these benefits as they become due and records no accruals for future benefits. Payments of benefits made directly to beneficiaries, such as pensions and allowances for disability, death and economic support, are recorded as grants or contributions, while benefits delivered through service providers, such as certain health care benefits are recorded as operating expenses. This accounting treatment corresponds to the funding provided to the Department through parliamentary authorities.

7. Employee future benefits
   1. Pension benefits - Eligible employees participate in the Public Service Pension Plan, a multiemployer pension plan, administered by the Government. Veterans Affairs Canada’s contributions to the Plan are charged to expenses in the year incurred and represent the total departmental obligation to the Plan. Veterans Affairs Canada’s responsibility with regard to the Plan is limited to its contributions. Actuarial surpluses or deficiencies are recognized in the financial statements of the Government of Canada, as the Plan’s sponsor.
   2. Severance benefits – The accumulation of severance benefits for voluntary departures ceased for applicable employee groups. The remaining obligation for employees who did not withdraw benefits is calculated using information derived from the results of the actuarially determined liability for employee severance benefits for the Government as a whole.
8. Accounts receivables

   Accounts receivables are recorded at cost. When necessary, an allowance for valuation is recorded to reduce the carrying value of accounts receivables to amounts that approximate their net recoverable value.

9. Non-financial assets

   The cost of acquiring land, buildings, equipment and other capital property are capitalized as tangible capital assets and except for land, are amortized to expense over the estimated useful lives of the assets described in Note 10. All tangible capital assets and leasehold improvements having an initial cost of $10,000 or more are recorded at their acquisition cost. Tangible capital assets do not include immovable assets located on reserves as defined in the Indian Act, Works of art, museum collection and Crown land to which no acquisition cost is attributable; and intangible assets.

10. Contingent liabilities

    Contingent liabilities are potential liabilities that may become actual liabilities when one or more future events occur or fail to occur. If the future event is likely to occur or fail to occur, and a reasonable estimate of the loss can be made, a provision is accrued and an expense recorded to other expenses. If the likelihood is not determinable or an amount cannot be reasonably estimated, the contingency is disclosed in the notes to the financial statements.

11. Environmental liabilities and asset retirement obligations

    An environmental liability for the remediation of contaminated sites is recognized when all of the following criteria are satisfied: an environmental standard exists, contamination exceeds the environmental standard, the Government is directly responsible or accepts responsibility, it is expected that future economic benefits will be given up and a reasonable estimate of the amount can be made. The liability reflects the Government’s best estimate of the amount required to remediate the sites to the current minimum standard for its use prior to contamination. When the future cash flows required to settle or otherwise extinguish a liability are estimable, predictable and expected to occur over extended future periods, a present value technique is used. The discount rate used reflects the Government’s cost of borrowing, associated with the estimated number of years to complete remediation.

    Asset Retirement Obligations are the Government’s best estimate of costs related to obligations associated with the retirement of tangible capital assets. A liability for an asset retirement obligation is recognized when all of the following criteria are satisfied: there is an agreement, contract, legislation, or a constructive or equitable obligation that obligates the Government to incur retirement costs in relation to a tangible capital asset, the past event or transaction giving rise to the retirement liability has occurred, it is expected that future economic benefits will be given up and a reasonable estimate of the amount can be made. These costs are normally capitalized and amortized over the asset’s estimated useful life. If the related asset is fully amortized, the asset retirement costs are expensed. The liability reflects the present value of estimated future cash flows required to retire the assets where amounts can be reasonably estimated and is expected to be settled as the related sites, facilities or assets are removed from service. The estimated future cash flows are adjusted for inflation using a rate that is derived on the basis of Consensus forecasts and Bank of Canada historical and target inflation rates. The discount rate is a weighted average rate reflecting the Government’s cost of borrowing on initial recognition and on subsequent changes to expected cash flows, which is most closely associated with the period to settlement of the obligation.

    The recorded liabilities are adjusted each year, for present value adjustments, inflation, new obligations, changes in management estimates and actual costs incurred.

    If the likelihood of the Government’s responsibility is not determinable, a contingent liability is disclosed in the notes to the consolidated statements.

12. Transactions involving foreign currencies

    Transactions involving foreign currencies are translated into Canadian dollar equivalents using rates of exchange in effect at the time of those transactions. Monetary assets and liabilities denominated in foreign currencies are translated into Canadian dollars using exchange rates in effect on March 31. Gains and losses resulting from foreign currency transactions are reported on the Statement of Operations and Departmental Net Financial Position according to the activities to which they relate.

13. Measurement uncertainty

    The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses reported in the financial statements and accompanying notes at March 31. The estimates are based on facts and circumstances, historical experience, general economic conditions and reflect the Government’s best estimate of the related amount at the end of the reporting period. The most significant items where estimates are used are contingent liabilities, the useful life of tangible capital assets and the liability for employee future benefits. Actual results could significantly differ from those estimated. Management’s estimates are reviewed periodically and, as adjustments become necessary, they are recorded in the financial statements in the year they become known.

14. Related party transactions

    Related party transactions, other that inter-entity transactions, are recorded at the exchange amount.

    Inter-entity transactions are transactions between commonly controlled entities. Inter-entity transactions, other that restructuring transactions, are recorded on a gross basis and are measured at the carrying amount, except for the following:

    1. Services provided on a recovery basis are recognized as revenues and expenses on a gross basis and measured at the exchange amount.
    2. Certain services received on a without charge basis are recorded for departmental financial statement purposes at the carrying amount.

3. Parliamentary authorities

Veterans Affairs Canada receives most of its funding through annual parliamentary authorities. Items recognized in the Statement of Operations and Departmental Net Financial Position and the Statement of Financial Position in one year may be funded through parliamentary authorities in prior, current or future years. Accordingly, Veterans Affairs Canada has different net results of operations for the year on a government funding basis than on an accrual accounting basis. The differences are reconciled in the following tables:

(a) Reconciliation of net cost of operations to current year authorities used
(in thousands of dollars)

Category	2020	2019
Net cost of operations before government funding and transfers	$4,723,842	$4,775,829
Adjustments for items affecting net cost of operations but not affecting authorities:
Amortization of tangible capital assets	(949)	(1,295)
Services provided without charge by other government departments	(44,383)	(39,694)
Increase in vacation pay and compensatory leave	(2,486)	(4,653)
Decrease (increase) in employee future benefits	(551)	(59)
Expense of tangible capital assets adjustment	(2)	201
Refund of previous years' expenses	60,462	48,375
Decrease Ste. Anne's Hospital transfer liability	2,672	11,219
Decrease (increase) in contingent liability	356	0
Decrease (increase) in accrued liabilities not charged to authorities	90,974	(100,000)
(Gain) loss on disposal of capital assets	14	(443)
Other	1,260	399
Total items affecting net cost of operations but not affecting authorities	4,831,2019	4,689,879
Adjustment for items not affecting net cost of operations but affecting authorities:
Acquisition of tangible capital assets	1,183	584
Proceeds fro disposal of tangible capital assets	(18)	0
Total items not affecting net cost of operations but affecting authorities	1,165	584
Current year authorities used	$4,832,374	$4,690,463

(b) Authorities provided and used
(in thousands of dollars)

Category	2020	2019
Vote 1 - Operating expenditures	$1,294,869	$1,070,669
Vote 5 - Grants and Contributions	3,957,214	3,692,225
Statutory amounts	36,683	33,004
	5,288,766	4,795,898
Less:
Unused Authorities	(456,392)	(105,435)
	(456,392)	(105,435)
Current year authorities used	$4,832,374	$4,690,463

4. Accounts receivable and advances

The following table presents details of the Department’s accounts receivable and advances balances:

(in thousands of dollars)

Category	2020	2019
Cash	$-	$2
Receivables - external parties	54,050	30,655
Receivables - other Government departments and agencies and other receivables	22,448	15,872
Employee advances	18	19
Sub-total	76,516	46,548
Allowance for doubtful accounts on external receivables	(13,157)	(7,624)
Gross accounts receivable	63,359	38,924
Accounts receivable held on behalf of Government	0	0
Net accounts receivable	$63,359	$38,924

5. Accounts payable and accrued liabilities

The following table presents details of the Department's accounts payable and accrued liabilities:

(in thousands of dollars)

Category	2020	2019
Accounts payable to other government departments and agencies	$24,235	$17,614
Accounts payable to external parties	9,028	100,001
Accrued liabilities	110,922	112,384
Total accounts payable and accrued liabilities	$144,185	$229,999

6. Environmental liabilities - Remediation of contaminated sites

The Government’s “Federal Approach to Contaminated Sites” sets out a framework for management of contaminated sites using a risk-based approach. Under this approach the Government has inventoried the contaminated sites identified on federal lands, allowing them to be classified, managed and recorded in a consistent manner. This systematic approach aides in the identification of the high risk sites in order to allocate limited resources to those sites which pose the highest risk to human health and the environment.

Veterans Affairs Canada has identified 2 contaminated sites on federal land where the Department is obligated, or likely to be obligated, to the remediation of contaminated sites. These two sites identified are ground maintenance buildings located in cemeteries.

A liability has not been recorded as Veterans Affairs Canada is assessing remediation options. Veterans Affairs Canada’s ongoing efforts to assess contaminated sites may result in additional environmental liabilities. Any additional liabilities will be accrued in the year in which they become known and can be reasonably estimated.

7. Employee Future Benefits

1. Pension benefits

   Veterans Affairs Canada employees participate in the Public Service Pension Plan (the “Plan”), which is sponsored and administered by the Government of Canada. Pension benefits accrue up to a maximum period of 35 years at a rate of 2 percent per year of pensionable service, times the average of the best five consecutive years of earnings. The benefits are integrated with Canada/Québec Pension Plans benefits and they are indexed to inflation.

   Both the employees and Veterans Affairs Canada contribute to the cost of the Plan. Due to the amendment of the Public Service Superannuation Act following the implementation of provisions related to Economic Action Plan 2012, employee contributors have been divided into two groups – Group 1 relates to existing plan members as of December 31, 2012 and Group 2 relates to members joining the Plan as of January 1, 2013. Each group has a distinct contribution rate.

   The 2019-2020 expense amounts to $25,319,338 ($22,918,554 in 2018-2019). For Group 1 members, the expense represents approximately 1.01 times (1.01 times for 2018-2019) the employee contributions and, for Group 2 members, approximately 1.00 times (1.00 times in 2018-2019) the employee contributions.

   Veterans Affairs Canada’s responsibility with regards to the Plan is limited to its contributions. Actuarial surpluses or deficiencies are recognized in the Consolidated Financial Statements of the Government of Canada, as the Plan’s sponsor.

2. Severance benefits

   Severance benefits provided to the Department’s employees were previously based on an employee’s eligibility, years of service and salary at termination of employment. However, since 2011 the accumulation of severance benefits for voluntary departures progressively ceased for substantially all employees. Employees subject to these changes were given the option to be paid the full or partial value of benefits earned to date or collect the full or remaining value of benefits upon departure from the public service. Severance benefits are unfunded and, consequently, the outstanding obligation will be paid from future authorities.

   The changes in the obligations during the year were as follows:

   (in thousands of dollars)

   Category	2020	2019
   Accrued benefit obligation -beginning of year	$10,128	$10,069
   Expenses for the year (Note 6)	1,556	1,990
   Benefits paid during the year	(1,005)	(1,931)
   Accrued benefit obligation - end of year	$10,679	$10,128

8. Ste. Anne's Hospital transfer liability

The Government of Canada and the Government of Quebec signed an agreement on April 16, 2015 to transfer Ste. Anne’s Hospital to the Government of Quebec. As per the terms of the agreement Ste. Anne’s Hospital transferred to the Government of Quebec on April 1, 2016.

As part of the transfer, the Department agreed to make future payments estimated at $64.9 million to the Government of Quebec. In 2019-2020, $0.8 million was paid against this liability and an adjustment of $1.9 million was also recorded.

9. Other liabilities

Other liabilities represent funds received from parties which are to be disbursed for specified purposes. The following table presents the details of other liabilities:

(in thousands of dollars)	Balance March 31, 2019	Receipts and other credits	Payments and other charges	Balance March 31, 2020
Administered accounts	$238	$56	$38	$256
Estate fund	0	0	0	0
Veterans administration and welfare trust fund	1,040	26	53	1,013
Returned soldier's insurance fund	4	2	0	6
Veterans insurance fund	966	3	115	854
Restricted donations wounded warrior fund	1	0	0	1
Restricted donations Vimy Education Centre fund	4,603	0	204	4,399
Total	$6,852	$87	$410	$6,529

1. Administered accounts

   Pursuant to section 41 of the Pension Act, section 15 of the War Veterans Allowance Act, section 55 of the Veterans Treatment Regulations and section 8 of the Guardianship of Veterans Property Regulations, moneys held in these accounts include: (a) pensions, war veterans allowances and treatment allowances placed under the administration of the Department of Veterans Affairs; and, (b) benefits from other sources such as Old Age Security, Guaranteed Income Supplement or Canada Pension Plan, placed under administration with the consent of the individual. These persons have demonstrated their inability to manage their own affairs. Payments are made out of the accounts to provide food, shelter, clothing, comforts and other necessities to the individual.

2. Estates fund

   This account was established to record the proceeds from the estates of those Veterans who died while receiving hospital treatment or institutional care, and for those Veterans whose funds had been administered by the Government, in accordance with sections 5, 6 and 7 of the Veterans' Estates Regulations. Individual accounts are maintained and payments are made to beneficiaries pursuant to the appropriate legislative authority.

3. Veterans administration and welfare trust fund

   This account was established to record donations, legacies, gifts, bequests, etc., received, to be disbursed for the benefit of Veterans or their dependents under certain conditions, and for the benefit of patients in institutions, in accordance with section 9 of the Guardianship of Veterans' Property Regulations.

4. Returned soldiers' insurance fund

   This fund was established by the Returned Soldiers' Insurance Act, to provide life insurance to contributing Veterans of World War I. The account is credited with premiums and is charged with disbursements for death benefits and cash surrender values. The account is actuarially maintained and an actuarial liability adjustment as at March 31, 2019 of $1,780 was credited to the account during the year and was charged to expenditures. The final date on which application for this insurance could have been received was August 31, 1933.

5. Veterans insurance fund

   This fund was established by the Veterans' Insurance Act, to provide life insurance to contributing Veterans of World War II. The account is credited with premiums and is charged with disbursements for death benefits and cash surrender values. The account is actuarially maintained and an actuarial liability adjustment as at March 31, 2019 of $2,572 was credited to the account during the year and was charged to expenditures. The final date on which application for this insurance could have been received was October 31, 1968.

6. Restricted donations – Wounded Warrior Fund

   This account was established to record directed donations for the purpose of providing assistance to support the pilot project designed to assist disenfranchised Veterans in crisis.

7. Restricted donations Vimy Education Centre fund

   This account was established to record directed donations for the purpose of providing assistance to the construction of a visitor education centre at the Canadian National Vimy Memorial.

10. Tangible capital assets

Amortization of tangible capital assets is done on a straight-line basis over the estimated useful life of the asset as follows:

Assets under construction are recorded in the applicable asset class in the year they are put into service and are not amortized until they are put into service.

The following tables present details of tangible capital assets: (in thousands of dollars)

Cost (in thousands of dollars)
Capital Asset Class	Opening balance	Acquisitions	Adjustments	Disposals and Write-Offs	Closing balance
Buildings	$15,303	$999	$0	$0	$16,302
Works and infrastructure	2,123	0	0	0	2,123
Machinery and equipment	757	0	(24)	0	733
Informatics	3,212	82	25	0	3,319
Motor vehicles	533	102	(1)	121	513
Leasehold improvements	4,199	0	0	0	4,199
Total	$26,127	$1,183	$0	$121	$27,189

Accumulated Amortization (in thousands of dollars)
Capital Asset Class	Opening balance	Amortization	Adjustments	Disposals and Write-Offs	Closing balance
Buildings	$4,671	$616	$0	$0	$5,287
Works and infrastructure	1,529	56	0	0	1,585
Machinery and equipment	694	24	0	0	718
Informatics	2,858	85	0	0	2,943
Motor vehicles	439	16	0	117	338
Leasehold improvements	3,438	152	(1)	0	3,589
Total	$13,629	$949	$(1)	$117	$14,460

Net Book Value (in thousands of dollars)

Category	2020	2019
Capital Asset Class	Net book value	Net book value
Buildings	$11,015	$10,631
Works and infrastructure	538	594
Machinery and equipment	15	63
Informatics	376	356
Motor vehicles	175	94
Leasehold improvements	610	761
Total	$12,729	$12,499

11. Contingent liabilities

Contingent liabilities arise in the normal course of operations and their ultimate disposition is unknown.

Claims and litigation

Claims have been made against Veterans Affairs Canada in the normal course of operations. These claims include items with pleading amounts and others for which no amount is specified. While the total amount claimed in these actions is significant, their outcomes are not determinable.

Veterans Affairs Canada has recorded an allowance for claims and litigations where it is likely that there will be a future payment and a reasonable estimate of the loss can be made. As at March 31, 2020, the department has a contingent liability of $1.1 million based on the department's legal assessment of potential liability. Based on a recent related court decision this case is currently assessed as a medium likelihood.

Veterans Affairs Canada currently has 2 other cases for which the outcome is not determinable at this time. The first case pertains to the interpretation of a clause of the Ste. Anne’s Hospital Transfer Agreement. Veterans Affairs Canada and Quebec are attempting to resolve the matter without resorting to litigation. The second case pertains to an Application made in the Quebec Superior Court seeking authorization to institute a class action for damages as a result of the alleged decrease in the level of care and services at the St. Anne's Hospital. The outcome of these claims are not determinable at this time. The potential financial impact of this case cannot be estimated but could be significant. No accrual for these contingencies have been made in the financial statements.

Veterans Affairs Canada is named as a defendant in suits relating to the retrospective payments of an error in the way the indexation on Pension Act disability payments was calculated. The estimated program amount related to the error is $165 million, not including interest or other damages. VAC has secured program funding to correct the change in escalation calculation retroactively.

12. Related party transactions

Veterans Affairs Canada is related as a result of common ownership to all government departments, agencies and Crown corporations. Related parties also include individuals who are members of key management personnel or close family members of those individuals, and entities controlled by, or under shared control of, a member of key management personnel or a close family member of that individual.

Veterans Affairs Canada enters into transactions with these entities in the normal course of business and on normal trade terms. During the year, Veterans Affairs Canada received common services which were obtained without charge from other government departments as disclosed below.

1. Common services provided without charge by other government departments

   During the year, Veterans Affairs Canada received services without charge from certain common service organizations, related to accommodation, legal services, employer’s contribution to the health and dental insurance plans and workers’ compensation coverage. These services provided without charge have been recorded at the carrying value in the Department’s Statement of Operations and Departmental Net Financial Position as follows:

   (in thousands of dollars)

   Category	2020	2019
   Accommodation	$20,817	$20,156
   Employer's contribution to the health and dental insurance plans	22,761	18,717
   Legal services	537	511
   Workers' compensation	268	310
   Total	$44,383	$39,694

   The Government has centralized some of its administrative activities for efficiency, cost-effectiveness purposes and economic delivery of programs to the public. As a result, the Government uses central agencies and common service organizations so that one department performs services for all other departments and agencies without charge. The costs of these services, such as the payroll and cheque issuance services provided by Public Services and Procurement Canada and audit services provided by the Office of the Auditor General are not included in the Department's Statement of Operations and Departmental Net Financial Position.

2. Other transactions with other government departments and agencies

   (in thousands of dollars)

   Category	2020	2019
   Accounts Receivable - Other governement departments and agencies	$19,897	$12,719
   Accounts Payable - Other governement departments and agencies	24,235	17,614
   Expenses - Other government departments and agencies	28,153	28,399
   Revenues - Other government departments and agencies	0	0

   Expenses disclosed in (b) exclude common services provided without charge, which are already disclosed in (a).

13. Transfers from/to other government departments

In 2020 Veterans Affairs Canada received a computer with a net book value of $2K from Canada School of Public Service.

(in thousands of dollars)

Category	2020	2019
Assets:
Vehicle transferred in (net book value)	$0	$49
Computer transferred in (net book value)	2	0
Total net assets transferred	2	49
Adjustment to the departmental net financial position	2	49

14. Segmented information

Presentation by segment is based on the Department’s core responsibility. The presentation by segment is based on the same accounting policies as described in the Summary of significant accounting policies in note 2. The following table presents the expenses incurred and revenue generated for the main core responsibilities, by major object of expense and by major type of revenue.

The segment results for the period are as follows: