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Request alternate formats

You can request alternate formats of the following documents:

  • VAC’s Accessibility Action Plan
  • VAC’s description of its accessibility-related feedback process
  • annual progress reports on the implementation of VAC’s Accessibility Action Plan and how feedback is being taken into consideration (to be posted starting December 2023).

Alternate formats available are:

  • printed copy
  • large font printed copy (increased font size and clarity)
  • Braille copy (a system of raised dots that people who are blind or who have low vision can read with their fingers)
  • audio (a recording of someone reading the text out loud)
  • electronic copy (an electronic format that is compatible with adaptive technology that is intended to assist persons with disabilities)

To request an alternate format, please contact us by:

Accessibility at VAC
Toll-free: 1-866-522-2122
TDD/TTY: 1-833-921-0071
Chief Financial Officer and Corporate Services Branch
Veterans Affairs Canada
PO Box 7700
Charlottetown PE C1A 8M9
Attention: Director General, Human Resources