Veterans Hiring Act Initiative (VAC PPU 704)

Description: This bank describes information that is used in support of determining an individual’s eligibility for priority hiring into the public service. The personal information collected includes: name, contact information, biographical information, date of birth, health information, identifying numbers, official language, opinions of or about individuals, signature; entitlement information may be received from other VAC programs including Disability Benefits.

Note: Revised in 2019. Information may be stored in VAC's physical and electronic systems including: Client Service Delivery Network (CSDN) and/or GCCase, which may include client initiated actions and responses made through My VAC Account, and/or VAC staff/contracted resource initiated actions and responses made through Benefits and Health Services On-line (BHSOL).

Some documents received in Veterans Affairs Canada (VAC) from the Department of National Defence (DND) may reference the Social Insurance Number (SIN) as DND personnel were required to use the SIN as their personal identification number between 1960 and 1990.

Class of Individuals: Individuals who have applied for determination by VAC regarding whether their medical release from the Canadian Armed Forces is attributable to their service, and/or their representatives.

Purpose: Personal information is collected under the authority of subsection 39(1) of the Public Service Employment Act. The personal information will be used to determine whether an individual has been medically released from service for reasons which VAC deems to be attributable to service.

Consistent Uses: Information may be used and disclosed for planning, research, development, evaluation and/or reporting of programs, policies and services. The use and disclosure is limited to VAC areas that are involved in the identified program, service and policy, and may also be shared with senior management.

Personal information may be shared with other VAC programs, including programs covered by the application waiver provision under sections 80.1 of the Pension Act and/or 78.1 of the Veterans Well-being Act, for the purpose of determining eligibility for additional benefits, assessments, case management, mental health initiatives, and/or commemorative activities, where applicable.

By Order in Council 2011-1348, Employment and Social Development Canada (ESDC) may provide services on behalf of VAC. Personal information may be collected by Service Canada Centres, acting as a receiving agent on behalf of VAC. (Refer to ESDC Personal Information Bank  - Veterans Affairs Canada Program Delivery - ESDC PPU 701). Information may include name, contact information, dates of birth and death, identifying numbers, language, signature, service information, health information, financial information, marital status, and family information.

Personal information may be shared with Public Services and Procurement Canada (PSPC), in accordance with an established Memorandum of Agreement, for the purpose of creating a digital image of the record for use by VAC (refer to PSPC institution-specific personal information bank, PWGSC PCU 709 – Document Imaging Solutions); PSPC will not use the personal information for the purposes of making administrative decisions.

Personal information such as name, contact information, service information, health and financial information may be shared with an authorized and approved third party, in accordance with an established Service Level Agreement for the purpose of printing and mailing services. The approved third party will not use the personal information for the purposes of making administrative decisions.

VAC has contracted an authorized and approved third party, located in Canada, to provide transportation, storage, maintenance, retrieval, delivery and destruction services of VAC records, where applicable.

Retention and Disposal Standards:  Under development.