Contact us | Veterans Affairs Canada

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Monday to Friday 8:30 to 4:30, local time
Outside of Canada?

While we recognize that some conversations can be sensitive, Veterans Affairs Canada has zero-tolerance for abuse. VAC is here to support and serve Veterans and our frontline officers will do so in a caring, compassionate, and respectful way. Inappropriate or aggressive behaviour, harassment, or coarse language toward our employees will not be tolerated. We appreciate your collaboration in ensuring respectful interactions.

My VAC Account

A simple and secure way to do business online.

Go to My VAC Account

Request an in-person appointment

We have resumed in-person service by appointment only. Visit the request an in-person appointment page to learn more.

Go to the request an appointment page

Email

information@veterans.gc.ca

Please do not e-mail personal or confidential information.

Speak to a mental health professional

The VAC Assistance Service provides free and confidential psychological support that is available 24 hours a day, 365 days a year. The service is for all Veterans, former RCMP members, their families, and caregivers.

Toll-free: 1-800-268-7708 | TDD/TTY 1-800-567-5803

In-person services

Most VAC offices have resumed in-person services by appointment only. For more information, or to see if an office near you is offering in-person services, visit the Request an in-person appointment page.

You can also connect with us through My VAC Account secure messaging or by calling 1-866-522-2122.

Closed: Toronto-Scarborough office

The Toronto-Scarborough office is temporarily closed until 26 November 2024.

In-person service is available by appointment at the Toronto Transition Centre and the Toronto-Sunnybrook Office.

To reach VAC staff in Scarborough, you can call us at 1-866-522-2122 (toll-free) or send us a secure message in My VAC Account.

Closed: Regina office

The Regina office is temporarily inaccessible until further notice.

In-person service is available by appointment at an alternate location. We also offer virtual, face-to-face appointments.

To reach the staff in Regina, you can call us at 1-866-522-2122 (toll-free) or by using secure messaging in My VAC Account.

Find a location nearest you

Area Offices

Area offices

We are gradually returning to the office to resume in-person service by appointment only. For more information, visit the request an in-person appointment page. At this time, we are not accepting walk-in appointments.

Alberta

Calgary Office

470-220 4^th Avenue South East
Calgary, AB T2G 4X3

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Calgary Office

Edmonton Office

940 Canada Place
9700 Jasper Avenue
Edmonton, AB
T5J 4C3

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Edmonton Office

British Columbia

Kelowna Office

471 Queensway Avenue,
3^rd Floor, Suite 313
Kelowna, BC V1Y 6S5

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Kelowna Office

Penticton Office

60 Nanaimo Avenue West
Penticton, BC
V2A 1N1

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Penticton Office

Prince George Office

299 Victoria Street
4^th Floor, Suite 435
Prince George, B.C.
V2L 5B8

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Prince George Office

Surrey Office

13479 108^th Avenue
3rd Floor, Suite 350
Surrey, B.C.
V3T 0L1

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Surrey Office

Vancouver Office

605 Robson Street, Suite 900
Vancouver, BC
V6B 5J3

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Vancouver Office

Victoria Office

1321 Blanshard Street, Suite 320
Victoria, BC
V8W 3B3

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Victoria Office

Manitoba

Brandon Office

1039 Princess Avenue, 1^st Floor
Brandon, Manitoba
R7A 4J5

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: English

Map Brandon Office

Winnipeg Office

400 Ellice Avenue, 3^rd floor
Winnipeg, Manitoba R3B 3M3

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Winnipeg Office

New Brunswick

Campbellton Office

157 Water Street
5^th Floor, Room 501
Campbellton, NB
E3N 3L4

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French

Map Campbellton Office

English/French

Oromocto Service Location

286 Restigouche Road
Oromocto, NB
E2V 2H5

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French

Map Oromocto Service Location

English/French

Saint John Office

126 Prince William Street, 1^st floor, Suite 14A
Saint John, NB E2L 2B6

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French

Map Saint John Office

English/French

Newfoundland and Labrador

Corner Brook Office

Joseph R. Smallwood Building
1 Regent Square, 4^th Floor
Corner Brook, Newfoundland
A2H 7K6

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Corner Brook Office

St. John's Office

The John Cabot Building
10 Barter’s Hill, 2nd Floor
St. John’s, Newfoundland
A1C 6M1

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map St. John's Office

Nova Scotia

Halifax Office

7105 Chebucto Road, Suite 200
Halifax, NS
B3L 4W8

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Halifax Office

Sydney Office

70 Crescent St., 1^st floor
Sydney, NS
B1S 2Z7

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Sydney Office

Ontario

Hamilton Office

120 King Street West
Plaza Level, Suite 500
Hamilton, Ontario L8P 4V2

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Hamilton Office

Kingston Office

61 Hyperion Court, Suite 104
Kingston, Ontario K7K 7K7

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Kingston Office

London Office

417 Exeter Road
London, ON
N6E 2Z3

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map London Office

Mississauga Office

5800 Hurontario Street
Mississauga, ON
L5R 4B9

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Mississauga Office

North Bay Office

107 Shirreff Avenue
Room 201
North Bay, ON
P1B 7K8

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French

Map North Bay Office

English/French

Ottawa Office

2323 Riverside Drive
2^nd Floor, Suite 1
Ottawa, ON
K1A 0P5

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French

Map Ottawa Office

English/French

Owen Sound Satellite Office

Heritage Place Shopping Centre
1350 16^th Street East
Owen Sound, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Owen Sound Satellite Office

Pembroke Office

1100 Pembroke Street East
Suite 201
Pembroke, ON
K8A 6Y7

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Pembroke Office

Peterborough Office

1161 Crawford Drive,
Suite 300,
Peterborough, Ontario,
K9J 6X6

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Peterborough Office

Thunder Bay Office

130 Syndicate Ave South
1^st Floor
Thunder Bay, ON
P7C 1C7

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Thunder Bay Office

Toronto-Scarborough Office

55 Town Centre Court, Suite 205
Scarborough, ON
M1P 4X4

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Toronto-Scarborough Office

Toronto-Sunnybrook Office

2075 Bayview Avenue, K-Wing
Toronto, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Toronto-Sunnybrook Office

Trenton Office

17 Front Street, Suite 15
Trenton, ON
K8V 4N3

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: English

Map Trenton Office

Windsor Office

6^th Floor (Suite 600)
1 Riverside Drive West
Windsor, Ontario
N9A 5K3

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: English

Map Windsor Office

Prince Edward Island

Charlottetown Office

Jean Canfield Building
1^st Floor
191 Great George Street
Charlottetown, PE
C1A 4L2

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: English

Map Charlottetown Office

Quebec

Gatineau Office

85, Bellehumeur Street
Suite 230
Gatineau, QC
J8T 8B7

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French

Map Gatineau Office

French/English

Montreal Office

305 René Lévesque Blvd West, Suite 101
Montreal, QC H2Z 1X1

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French

Map Montreal Office

French/English

Québec Office

Complexe Samuel Holland
830 Ernest-Gagnon Avenue
3^rd Floor, Suite 305
Québec, QC
G1S 3R3

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: French

Map Québec Office

Saguenay Service Location

100 Lafontaine Street,
Chicoutimi, QC
G7H 6X2

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: French

Map Saguenay Service Location

Saskatchewan

Regina Office

Alvin Hamilton Building
1783 Hamilton Street, Suite 108
Regina, SK
S4P 2B6

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English

Map Regina Office

Saskatoon Office

101-22^nd Street East
5^th Floor
Saskatoon, Saskatchewan
S7K 0E1

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: English

Map Saskatoon Office

Northern Communities

Northwest Territories

If you live in the Northwest Territories, you can visit an office in Alberta, or attend a Northern Outreach clinic when one comes to your area. Call us for more information.

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: N/A

Nunavut

If you live in Nunavut, you can visit an office in Ontario, or attend a Northern Outreach clinic when one comes to your area. Call us for more information.

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: N/A

Yukon

If you live in Yukon, you can visit an office in British Colombia, or attend a Northern Outreach clinic when one comes to your area. Call us for more information.

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: N/A

CAF Transition Centres

Transitioning from the military can be an adjustment for you and your family. Transition Centres are here to help when and where you need them. Learn more about CAF Transition Centres.

Alberta

CAF Transition Centre - Calgary

4520 Crowchild Trail Southwest
Calgary, Alberta

Language Offered: English

CAF Transition Centre - Cold Lake

Building 67 Kingsway Road
4 Wing Cold Lake
Cold Lake, Alberta
T9M 2C6

Language Offered: English

CAF Transition Centre - Edmonton

Canadian Forces Base Edmonton Garrison
Building 162 Churchill Avenue
Edmonton, Alberta T0A 2H0

Language Offered: English

CAF Transition Centre - Wainwright

Canadian Forces Base Wainwright
Building 688
Perimeter Road
Denwood, Alberta

Language Offered: English

British Columbia

CAF Transition Centre - Comox

Building 314, 1615 Military Row,
Lazo, BC

Language Offered: English

CAF Transition Centre - Esquimalt

Canadian Forces Base Esquimalt
Building N30 Naden
Esquimalt, British Columbia

Language Offered: English

CAF Transition Centre - Vancouver

1755 West 1^st Ave,
2^nd floor, Room 266
Vancouver, British Columbia

Language Offered: English

CAF Transition Centre - Vancouver-Satellite Chilliwack

5535 Korea Road, Unit Building 1089
Chilliwack, British Columbia

Language Offered: English

Manitoba

CAF Transition Centre - Shilo

Canadian Forces Base Shilo
Building L106, Room 30A
Shilo, Manitoba

Language Offered: English

CAF Transition Centre - Winnipeg

700 Wihuri Road
Building 139, Room 202, 17 Wing
Winnipeg, MB

Language Offered: English

New Brunswick

CAF Transition Centre - Gagetown

8 Champlain St
Bldg A338
Oromocto, NB
E2V 4J5

Language Offered: English/French

English/French

CAF Transition Centre - Moncton

299 Park Street
Building 47, Room 104
Moncton, NB
E1C 2C5

Language Offered: English/French

English/French

Newfoundland and Labrador

CAF Transition Centre - St. John’s

Canadian Forces Station St. John’s
Bldg 308
St. John’s, Newfoundland

Language Offered: English

CAF Transition Centre - St. John's - Satellite Gander

9 Wing/Canadian Forces Base Gander
MIR Trailer
Gander, Newfoundland

Language Offered: English

Nova Scotia

CAF Transition Centre - Halifax

Canadian Forces Base Halifax
Windsor Park
6343 Hawk Terrace
Building WP-114
Halifax, Nova Scotia
B3L 4T4

Language Offered: English

CAF Transition Centre - Halifax-Satellite Greenwood

14 Wing/Canadian Forces Base Greenwood
149 Wing Headquarters Building, Suite 121
Greenwood, Nova Scotia

Language Offered: English

CAF Transition Centre - Halifax-Satellite Sydney

10 Garrison Road
Sydney, Nova Scotia

Language Offered: English

Ontario

CAF Transition Centre - Borden

Canadian Forces Base Borden
Building 0-125, Room 203
73 Coronel Road
Borden, Ontario

Language Offered: English

CAF Transition Centre - Kingston

496 Discovery Avenue, Unit 1
Kingston, Ontario

Language Offered: English

CAF Transition Centre - London

Area Support Unit London
701 Oxford Street East, Building 54
London, Ontario

Language Offered: English

CAF Transition Centre - Meaford

Land Force Central Area Training Centre Meaford
139152 Grey Road 112
Building M-165
Meaford, Ontario

Language Offered: English

CAF Transition Centre - Ottawa

1745 Alta Vista Drive
Ottawa, Ontario

Language Offered: English/French

English/French

CAF Transition Centre - Petawawa

Canadian Forces Base Petawawa
Black Bear Support Centre
30 Simmonds Parade Square
Building P-142
Petawawa, Ontario

Language Offered: English

CAF Transition Centre - Petawawa-Satellite North Bay

22 Wing/Canadian Forces Base North Bay
14 Uxbridge Drive
Headquarters Building 7A, Room 203
Hornell Heights, Ontario

Language Offered: English/French

English/French

CAF Transition Centre - Toronto

LCol George Taylor Dension III Armoury
1 Yukon Lane, Main Floor
Toronto, Ontario

Language Offered: English

CAF Transition Centre - Trenton

8 Wing/Canadian Forces Base Trenton
123 Yukon Street, Basement Building 23
Astra, Ontario

Language Offered: English

Prince Edward Island

CAF Transition Centre - Moncton - Satellite Charlottetown

Veterans Affairs Canada
Jean Canfield Building
191 University Avenue, 1^st Floor
Charlottetown, Prince Edward Island

Language Offered: English

Quebec

CAF Transition Centre - Bagotville

390 Cornerbrook Street
Alouette, Quebec
G0V 1A0

Language Offered: French

CAF Transition Centre - St-Jean/Montreal

1235 Douglas Street, Suite 220, 2nd floor
Saint-Jean-sur-Richelieu, QC J2W 0J2

Language Offered: English/French

French/English

CAF Transition Centre - Valcartier

Canadian Forces Base Valcartier
Building 534, office 119
C.P. 1000, Succ. Forces,
Courcelette, Quebec, G0A 4Z0

Language Offered: French

Saskatchewan

JPSU Prairie Region Detachment - Satellite Office Moose Jaw

15 Wing Moose Jaw
64 Nato Drive, Suite 113
Moose Jaw, Saskatchewan

Language Offered: English

Bureau of Pensions Advocates

The Bureau provides free legal help for people who are not satisfied with decisions about their claims for disability benefits. Learn more about the Bureau of Pension Advocates.

Alberta