APPENDIX D – PERFORMANCE INFORMATION PROFILE AND LOGIC MODEL
APPENDIX D – PERFORMANCE INFORMATION PROFILE AND LOGIC MODEL
PERFORMANCE INFORMATION PROFILE
- CAREGIVER RECOGNITION BENEFIT -
Basic Program Information
Program Name - Caregiver Recognition Benefit
Program Official - Director, Health Care and Rehabilitation Programs
Program Profile
Program Description - The Caregiver Recognition Benefit is recognition benefit in the form of a tax-free grant that is payable on a monthly basis directly to the informal caregiver to acknowledge their contribution to the health and well-being of seriously disabled Veterans with service related health conditions who require continuous provision of care.
Core Responsibility - Benefits, Services and Support
Supporting Program Design Tool - See Annex for logic model.
Program Tags (Metadata):
Government of Canada Spending and Outcome Areas – Economic Affairs: Income security and employment for Canadians.
Departmental Results –R1: Veterans are physically and mentally well; R2: Veterans and their families are financially secure.
Mandate Letter Commitment – To ensure that Veterans receive the respect, support, care, and economic opportunities they deserve.
Target Group – Tag #4 Families; Tag #13 Veterans
Method of Intervention – Tag #1 Grant
List of Transfer Payment Programs under the Program (as applicable)
Name of transfer payment
End Date
Type of transfer payment
Caregiver Recognition Benefit
Ongoing
Vote 5 – Grants and Contributions
Performance Indicators
Program Outputs and/or Outcomes
(as appropriate)
Indicator
(The measure used to assess the performance of an output and/or outcome)
Data Type
(Is the indicator a number, a range, a percentage, a percentage increase, qualitative, etc.)
Data Source
(The primary source of information for the indicator, e.g. survey, database, etc.)
Frequency
(The frequency of data collection against the indicator, e.g. quarterly, annually, etc.)
Target
(The level of performance the Program plans to achieve within a specified time, e.g. 100% of Canadians. Target must be reflective of the indicator)
Date to achieve target
(The date the target is expected to be achieved by)
Thresholds
(Ranges of values, often tied to a colour coding system, used to provide a visual assessment of performance – e.g. 100% - 75% [Green], 74%-60% [Yellow], etc.)
Data Owner
(The organization and position responsible for data collection)
Methodology
(Describe how the indicator will be measured, including calculations, baselines the definitions of variables and key terms used)
Performance Indicators
Program Outputs and/or Outcomes
Indicator
Data Type
Data Source
Frequency
Target
Date to achieve target
Thresholds
Data Owner
Methodology
Effectiveness Indicators
Outcome 1 (Ultimate):
Caregivers feel recognized by the Government for the support they provide to seriously disabled Veterans
Indicator 1:
% of Caregivers in receipt of the CRB who report the benefit is a meaningful recognition of their role in supporting Veterans
Percentage
Survey
Every 3 Years
Service Performance Monitoring Unit (SPMU)
Outcome 2 (Intermediate):
Caregivers have timely access to CRB payments
Indicator 2:
# of CRB applications approved with payments then released to caregivers within nine weeks
Number
CSDN
Annually
80% by 2019/20
On-going
Service Performance Monitoring Unit (SPMU)
Outcome 3 (immediate):
Seriously injured Veterans and their caregivers are aware of the CRB
Indicator 3:
# of eligible Veterans approved for the CRB
Number
CSDN
Annually
270 in 2018/19
On-going
Service Performance Monitoring Unit (SPMU)
Efficiency Indicators
Output 1:
Eligibility Decisions
Indicator 4:
% of CRB eligibility decisions rendered within 8 weeks of all necessary information being available
Percentage
Database
Quarterly
80%
Ongoing
100% - 80% [Green]
79% - 60% [Yellow}
59% to 0% [Red]
Service Performance Monitoring Unit (SPMU)
Indicator 5:
% of CRB program eligibility decisions which comply with departmental legislation, regulations, policies, directives and/or business processes
Percentage
Database
Quarterly
100% - 90% [Green]
89% - 75% [Yellow}
74% to 0% [Red]
Service Performance Monitoring Unit (SPMU)
Percentage based on total number approved and declined in comparison of total number received
Output 2:
Payments
Indicator 6:
% of CRB first time payments issued within 1 week of a favourable decision
Percentage
Database
Quarterly
80%
Ongoing
100% - 80% [Green]
79% - 60% [Yellow}
59% to 0% [Red]
Service Performance Monitoring Unit (SPMU)
Total percentage issued within 1 week of a favourable decision
Indicator 7:
% of CRB subsequent application payments issued within 1 week of a favourable decision
Percentage
Database
Quarterly
80%
Ongoing
100% - 80% [Green]
79% - 60% [Yellow}
59% to 0% [Red]
Service Performance Monitoring Unit (SPMU)
Total percentage issued within 1 week of a favourable decision
Transfer Payment Program Indicators (Where the Program includes one or more transfer payment programs. If the entire Program is one transfer payment program and the information is presented in the above rows, this section may not be required.)
N/A – Entire program is one transfer payment program.
Evaluation Needs
The drivers and rationale for evaluation - Evaluation of the Caregiver Recognition Benefit
The Caregiver Recognition Benefit is a new program (2018) and will need to be evaluated to meet the FAA requirements of evaluation coverage of all grant and contribution programs every five years.
Resources for Evaluation - Estimate 1 AED Manager and 2 AED Officers
Date of planned evaluation - 2023-24
Additional Information
List of Relevant Approved Evaluations Related to the Program
Completed Evaluations - Title of the evaluation(s)
Date evaluation(s) was/were completed
N/A
List of Relevant External Studies Related to the Program
External Studies Related to the Program: Title of the Study
Citation Information
N/A
List of Relevant Major Projects Related to the Program (as appropriate)
Project name
Description
Family Caregiver Recognition Benefit
Budget 2017 proposed amendments to legislation that would result in the current FCRB being replaced by the Caregiver Recognition Benefit.
List of Services Related to the Program (as appropriate)
Service name
Description
List of Horizontal Initiatives Related to the Program (as appropriate)
Name of horizontal initiative
Lead department(s)
Federal partner organization(s)
Start date of the horizontal initiative
End date of the horizontal initiative
Horizontal Initiative #1
Considerations
Identify key government-wide policy considerations that will be impacted by the Program, if any. Considerations include, but are not limited to: official languages, gender-based analysis, and the duty to consult Indigenous peoples.
For additional guidance on Government-Wide policy considerations please see the ‘Government Wide Policy Considerations’ highlight box of the PIP section in Module 3 of the Guide on Results.
Program Design Tool Annex
Program Design Tool Annex
Program Design Tool #1
Caregiver Recognition Benefit – Logic Model
Program Objective
Ensure that caregivers are recognized for their contributions and support they provide the most seriously disabled Veterans
Activities
Screen and counsel applicants on eligibility
Process applications and complete reviews
Process payments
Outputs
Information and advice
Eligibility Decisions
CRB payments
Immediate Outcomes
Seriously injured Veterans and their caregivers are aware of the CRB
Intermediate Outcomes
Caregivers have timely access to CRB payments
Ultimate Outcomes
Caregivers feel recognized by the Government for the support they provide seriously disabled Veterans
