Appendix C: Evaluation questions
Relevance
- To what extent is the VIP’s mandate still relevant considering the current context and Veterans’/clients’ needs?
- To what extent do Veterans and survivors/caregivers have unmet needs for living independently?
- What are the gaps, if any, in the benefits and/or services available to Veterans/clients considering needs along the health care continuum (i.e., from independent living with support to assisted living to entry into long-term or palliative care)?
Effectiveness
- How effectively has the VIP responded to the needs of the diverse Veteran population/clients?
- How effectively has VIP supported Veterans living independently in their own home and community?
- Were there unexpected outcomes (positive or negative) as a result of receiving VIP services?
Efficiency
- Is the VIP Performance Strategy adequate to measure its outcomes/impact?
- Have the activities of the VIP been delivered in an efficient and economical manner?
- How well do program processes support effective engagement of Veterans and interactions with other VAC processes?
- Is there an alternative structure and delivery mechanism (e.g., processes and tools) that would enhance the effectiveness and efficiency of the VIP?