Appendix B - Outcomes from Performance Information Profile
| Outcome Type | Indicator | Target | Data Source |
|---|---|---|---|
| Ultimate – Veterans are physically and mentally well | % of Veterans who report their health is very good or excellent | 50% | Life After Service Studies (LASS) and monitored through the VAC National Survey |
| Ultimate – Veterans and their families are financially secure | % of Veterans who are satisfied with their financial situation | 70% | LASS and monitored through the VAC National Survey |
| Ultimate – Veterans are satisfied with the services they receive | % of clients who are satisfied with the quality of service delivery they receive from Veterans Affairs Canada | 85% | LASS and monitored through the VAC National Survey |
| Intermediate – Eligible Veterans and other clients’ basic needs are met | Proportion of WVA recipients whose household income is below the Low Income Measure (LIM) | 5% | Study |
| Immediate – Veterans and their families, in recognition of war service, have timely access to War Veterans Allowance funding to meet basic needs | % of War Veterans Allowance decisions rendered within 4 weeks | 80% | VAC Reporting Database |