| Issues / Questions |
Indicators |
Collection Methods |
Data Sources |
| Relevance |
| 1. To what extent does the Program continue to address a demonstrable need, now and in the future? |
Number of applicants and recipients.
Number of approved and denied applicants.
Forecast of population indicates future demand for the program.
Number of WVA recipients accessing the assistance fund. |
Interviews / Observations
File Review
Data Analysis
Document Review |
Legislation, departmental priorities/mandate letter, policies, processes, VAC National Survey, Office of the Veterans Ombudsman (OVO) reports
Program documents
VAC staff
Veteran files
Statistical and program data |
| 2. To what extent does the program align with Government of Canada priorities and with federal roles and responsibilities? |
The degree of alignment with Government of Canada priorities and departmental mandate commitments. |
Interviews
Document Review |
Legislation, policies, processes, VAC National Survey, Office of the Veterans Ombudsman (OVO) reports, budget documents, mandate letter
Program documents
VAC staff |
| Performance |
3. To what extent is the program achieving its outcomes?
- Immediate
- Intermediate
- Ultimate |
Percentage of WVA decisions rendered within four weeks.
Program Information Profile in place and performance data is being consistently collected and used.
Process towards outcome achievement (short-term, intermediate and ultimate as per performance information profile). |
Data Analysis
Interviews
Document Review |
Statistics Directorate
Program Management
VAC National Survey |
| 4. Are there opportunities to improve the efficiency and economy of the program? |
Program expenditures
Process improvements |
Data Analysis
Interviews
Document Review |
Program data
VAC staff
Statistics Directorate |
| 5. Are there any unintended impacts (positive or negative) that have occurred? |
Positive and/or negative impacts realized from the program |
Interviews
File Review
Data Analysis |
Program data
VAC staff |
