Results at a glance
Results at a glance - Text
- Who was involved?
- 3,455 full-time equivalent employees... including many new hires, most of whom provided direct service to Veterans and their families
- What funds were used?
- $4.8 billion: more than 90% of which was paid to Veterans, their families, and other program recipients
- Results highlights
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- We published the Timely disability benefits decisions: Strategic direction for improving wait times report and made progress on putting our plan into action.
- We decreased the number of applications waiting more than our 16 week service standard by 31%.
- We provided financial support through the Veterans Emergency Fund on 787 occasions for 622 Veterans and their families.
- We marked significant military anniversaries virtually and introduced the Faces of Freedom podcast series.
- We established a $20M Veterans’ Organization Emergency Support Fund to help Veterans’ organizations maintain operations during the pandemic.
- We rolled out the new Service Health Record Search Tool and the Case Management Assessment Tool.
For more information on our plans, priorities and results achieved, see the "Results: what we achieved" section of this report.