Results at a glance

Results at a glance
 
Results at a glance - Text
Who was involved?
3,525 full-time equivalent employees... including many new hires, most of whom provided direct service to Veterans and their families
What funds were used?
$5.4 billion: more than 90% of which was paid to Veterans, their families, and other program recipients
Results highlights
  • We introduced the new Mental Health Benefits (MHB) initiative on 1 April 2022.
  • As a result of the Service Excellence Initiative, we retained and hired more term employees dedicated to making disability benefit decisions and reducing processing times.
  • We launched the fifth call for applications for the Veteran and Family Well-being Fund (VFWF) and awarded $6M to 21 organizations.
  • We resumed in-person service by appointment in our offices across the country in July 2022 and we resumed home appointments in February 2023.
  • We increased the maximum rates payable for the War Veterans Allowance (WVA) and the Canadian Forces Income Support (CFIS) benefit by 10%.
  • The Veterans Emergency Fund (VEF) provided financial support on 882 occasions to 728 Veterans and their families, totaling $1.5M dollars.
  • We are providing $15M in financial support, starting in 2022–23, for Invictus Games 2025.
  • We implemented a new national rehabilitation services contract for the Rehabilitation Services and Vocational Assistance Program.

For more information on our plans, priorities and results achieved, see the "Results: what we achieved" section of this report.

 
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