A closer look at the core values that guide our business approach for the delivery of programs and services to our clients and stakeholders. Main navigation Addressing wait times for Veterans Reducing wait times for disability benefit applications is our number one priority. Find out what we are doing about it. Service standards Our commitment to the level of performance that you can expect under normal circumstances. Accessibility at Veterans Affairs Canada Veterans Affairs Canada (VAC) is strongly committed to contribute to a barrier-free Canada. This means creating a barrier-free and inclusive work environment and offering barrier-free programs and services. Mandate Find information on our client definition, the definition of a Veteran, as well as our mission, vision, values. Operating context and risks The internal and external factors that influence our work. Transparency Proactive disclosure of information, made public so that Canadians and Parliament are better able to hold the government and public sector officials to account. GBA Plus Gender-Based Analysis Plus (GBA Plus) is a process used to assess how diverse groups of women, men and non-binary people may experience policies, programs and initiatives differently. The National Veterans Employment Strategy Known as “Service after service,” this is a comprehensive strategy to improve employment opportunities for Veterans.
