Table of Contents
- Additional Pain and Suffering Compensation (voted)
- Caregiver Recognition Benefit (Voted)
- Commonwealth War Graves Commission (voted)
- Disability Awards and Allowances (voted)
- Earnings Loss and Supplementary Retirement Benefit (voted)
- Education and Training Benefit (voted)
- Housekeeping and Grounds Maintenance (VIP) (voted)
- Income Replacement Benefits (voted)
- Last Post Fund (voted)
- Pain and Suffering Compensation (voted)
- Pensions for Disability and Death (voted)
- Métis Veterans Recognition Payment (voted)
- Supplementary Retirement Benefit Payout (voted)
- Veterans Independence Program (VIP) (voted)
- War Veterans Allowances and Civilian War Allowances (voted)
Additional Pain and Suffering Compensation (voted)
Start Date:
April 1, 2019
End Date:
Ongoing
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2019–20
Link to the department’s Program Inventory:
Disability Benefits
Description:
The Additional Pain and Suffering Compensation recognizes and compensates Veterans for the non-economic loss associated with the extent to which service-related permanent and severe impairments cause barriers to re-establishment. Compensation is provided in the form of monthly tax-free payments, and this benefit is payable for the life of the Veteran. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Disability Benefits
Eligible Veterans and other individuals are recognized and compensated for the effects of service-related disabilities
- % of Veterans and other individuals who feel the disability benefits they receive from VAC recognize their service-related disability. Target is 70% by March 31, 2022.
- % of Veterans and other individuals who feel the disability benefits they receive from VAC compensate for the effects of their service-related disability. Target 70% by March 31, 2022.
The results for both indicators are not available. The results for the 2020 VAC National Survey have not yet been determined as all field work for this project (including data collection) was suspended on March 20, 2020 after the decision was reached to temporarily halt all VAC Public Opinion Research projects as a result of COVID-19 Public Health measures. The project’s field work and data collection will resume at a later date (TBD).
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | — | — | 102,367,000 | 131,980,000 | 119,054,567 | 16,687,567 |
| Total contributions | — | — | — | — | — | — |
| Total other types of TPs | — | — | — | — | — | — |
| Total program | — | — | 102,367,000 | 131,980,000 | 119,054,567 | 16,687,567 |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
No audits are currently planned for Additional Pain and Suffering.
Findings of evaluations completed in 2019–20:
An Evaluation of Pension for Life programs (including the Additional Pain and Suffering Compensation) is planned for fiscal year 2022-23, with targeted completion in March 2024.
Engagement of applicants and recipients in 2019–20:
In 2019-20 Veterans Affairs Canada continued to engage its stakeholder network to obtain input, feedback and perspective on issues of importance to Veterans and their families. This included the first Canadian forum for women Veterans held in Charlottetown in May 2019 with over 60 participants from across the country. Meetings of the six Ministerial Advisory Groups and the co-chairs of these advisory groups continued in 2019–20 with members representing modern day and traditional Veterans, spouses, representatives of stakeholder organizations, Canadian Armed Forces and subject-matter experts. The Deputy Minister also hosted regular informal meetings with key organizations to share information and seek their input on issues of importance to Veterans, their families and stakeholders.
Veterans Affairs Canada also engaged with stakeholders to ensure information is reaching all audiences through proactive media outreach, news releases, promotion through social media channels such as Twitter and Facebook, updated web content, and messages through My VAC account. Social media channels are becoming increasingly important as a platform through which Veterans, their families and all Canadians can provide input and views on programs and services as well as issues of importance to Veterans and their families. Other outreach activities included participation in seminars such as the Second Career Assistance Network (SCAN) Seminars and presentations to Canadian Armed Forces members, sharing information with releasing members during transition interviews, and participating in events such as the Canada Army Run and Family Activity Days on Canadian Forces Bases among several others.
Caregiver Recognition Benefit (voted)
Start Date:
July 1, 2015
End Date:
Ongoing
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2017–18
Link to the department’s Program Inventory:
- Caregiver Recognition Benefit
Description:
The Caregiver Recognition Benefit recognizes the vital contribution of informal caregivers to the health and well-being of eligible Veterans and the integral role of the caregiver in providing support and assistance to Veterans who are seriously disabled. It is a monthly tax free benefit payable directly to caregivers of Veterans. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Caregiver Recognition Benefit
Caregivers feel recognized for the support they provide Veterans.
- % of caregivers in receipt of the Caregiver Recognition Benefit who report the benefit is a meaningful recognition of their role in supporting Veterans. Target is 70% by March 31, 2021. Result is 79%.
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | - | 6,622,296 | 7,070,000 | 9,927,000 | 9,536,016 | 2,466,016 |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | - | 6,622,296 | 7,070,000 | 9,927,000 | 9,536,016 | 2,466,016 |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
No audits are currently planned for the Caregiver Recognition Benefit.
Findings of evaluations completed in 2019–20:
An evaluation for the Caregivers Recognition Benefit was completed in July 2020 and posted to VAC’s website.
Engagement of applicants and recipients in 2019–20:
In 2019-20 Veterans Affairs Canada continued to engage its stakeholder network to obtain input, feedback and perspective on issues of importance to Veterans and their families. This included the first Canadian forum for women Veterans held in Charlottetown in May 2019 with over 60 participants from across the country. Meetings of the six Ministerial Advisory Groups and the co-chairs of these advisory groups continued in 2019–20 with members representing modern day and traditional Veterans, spouses, representatives of stakeholder organizations, Canadian Armed Forces and subject-matter experts. The Deputy Minister also hosted regular informal meetings with key organizations to share information and seek their input on issues of importance to Veterans, their families and stakeholders.
Veterans Affairs Canada also engaged with stakeholders to ensure information is reaching all audiences through proactive media outreach, news releases, promotion through social media channels such as Twitter and Facebook, updated web content, and messages through My VAC account. Social media channels are becoming increasingly important as a platform through which Veterans, their families and all Canadians can provide input and views on programs and services as well as issues of importance to Veterans and their families. Other outreach activities included participation in seminars such as the Second Career Assistance Network (SCAN) Seminars and presentations to Canadian Armed Forces members, sharing information with releasing members during transition interviews, and participating in events such as the Canada Army Run and Family Activity Days on Canadian Forces Bases among several others.
Commonwealth War Graves Commission (voted)
Start Date:
N/A
End Date:
Ongoing
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
N/A
Link to the department’s Program Inventory:
- Canada Remembers Program
Description:
The Commonwealth War Graves Commission (CWGC) was established by Royal Charter in 1917. Its duties are to mark and maintain the graves of the members of the forces of the Commonwealth who were killed in the two World Wars, to build memorials to those who have no known grave and to keep records and registers of Canadian war dead. VAC maintains Canadian war graves and cemeteries through a partnership with the CWGC. There are 110,358 Canadian war dead commemorated in 75 countries around the world, including Canada. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Canada Remembers Program
Veterans and those who died in service are publicly acknowledged:
% of Canadians who are satisfied with how VAC recognizes and honours Canadian Veterans and those who died in service through the presentation and care of memorials, cemeteries and grave markers. Target is 65% by March 31, 2020. Result is 61%.
NOTE: While the Canada Remembers Program Performance Information Profile does not include a performance indicator or target specific to this transfer payment program, the CWGC provides VAC with an annual report that outlines the work accomplished for Canada
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | 10,697,195 | 11,086,005 | 11,772,000 | 12,000,000 | 11,048,466 | (723,534) |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | 10,697,195 | 11,086,005 | 11,772,000 | 12,000,000 | 11,048,466 | (723,534) |
Comments on Variance(s):
The variance between planned spending and actual spending in 2019–20 is a result of fluctuations in exchange rates in effect at the time payments are rendered. Forecasts are updated annually and future planned spending amounts will be adjusted accordingly.
Findings of audits completed in 2019–20:
No audits are currently planned for the Commonwealth Graves Commission for 2020-2022.
Findings of evaluations completed in 2019–20:
An Evaluation of the Canada Remembers Program (including the Commonwealth Graves Commission) is planned for fiscal year 2021-22, with targeted completion in June 2022.
Engagement of applicants and recipients in 2019–20:
Canada, as a Commonwealth member nation, participates in quarterly Commissioner-level meetings held by the CWGC. Canada is represented by the Canadian High Commissioner to London with strategic advice from VAC officials. There are also ongoing operational-level meetings between VAC and the CWGC.
Disability Awards and Allowances (voted)
Start Date:
April 1, 2006
End Date:
OngoingFootnote1
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2005–06
Link to the department’s Program Inventory:
- Disability Benefits
Description:
Compensation is provided in the form of monetary awards for disability or death and/or monthly allowances for eligible Canadian Armed Forces members and Veterans, and in some cases surviving spouses/common-law partners and surviving dependent children, for death, detention and the non-economic effects of service-related disability including pain and suffering, functional loss and the effects of permanent impairment on the lives of members, Veterans and their families. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Disability Benefits
Eligible Veterans and other individuals are recognized and compensated for the effects of service-related disabilities.
- % of Veterans and other individuals who feel the disability benefits they receive from VAC recognize their service-related disability. Target is 70% by March 31, 2022.
- % of Veterans and other individuals who feel the disability benefits they receive from VAC compensate for the effects of their service-related disability. Target 70% by March 31, 2022.
The results for both indicators are not available. The results for the 2020 VAC National Survey have not yet been determined as all field work for this project (including data collection) was suspended on March 20, 2020 after the decision was reached to temporarily halt all VAC Public Opinion Research projects as a result of COVID-19 Public Health measures. The project’s field work and data collection will resume at a later date (TBD).
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | 1,621,406,562 | 1,323,653,614 | 108,535,000 | 124,173,000 | 115,614,603 | 7,079,603 |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | 1,621,406,562 | 1,323,653,614 | 108,535,000 | 124,173,000 | 115,614,603 | 7,079,603 |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
An Audit of Disability Benefits (Phase 2) is planned for the fiscal year 2020-21 with targeted completion in June 2021.
Findings of evaluations completed in 2019–20:
An Evaluation of Disability Benefits that focuses on the redress process was initiated in fiscal year 2020-21, with a targeted completion date of March 2021.
A Horizontal Evaluation of Program Eligibility Requirements which looks at linkages between program criteria, including disability benefits, was initiated in fiscal year 2020-21, with targeted completion in March 2021.
Engagement of applicants and recipients in 2019–20:
In 2019-20 Veterans Affairs Canada continued to engage its stakeholder network to obtain input, feedback and perspective on issues of importance to Veterans and their families. This included the first Canadian forum for women Veterans held in Charlottetown in May 2019 with over 60 participants from across the country. Meetings of the six Ministerial Advisory Groups and the co-chairs of these advisory groups continued in 2019–20 with members representing modern day and traditional Veterans, spouses, representatives of stakeholder organizations, Canadian Armed Forces and subject-matter experts. The Deputy Minister also hosted regular informal meetings with key organizations to share information and seek their input on issues of importance to Veterans, their families and stakeholders.
Veterans Affairs Canada also engaged with stakeholders to ensure information is reaching all audiences through proactive media outreach, news releases, promotion through social media channels such as Twitter and Facebook, updated web content, and messages through My VAC account. Social media channels are becoming increasingly important as a platform through which Veterans, their families and all Canadians can provide input and views on programs and services as well as issues of importance to Veterans and their families. Other outreach activities included participation in seminars such as the Second Career Assistance Network (SCAN) Seminars and presentations to Canadian Armed Forces members, sharing information with releasing members during transition interviews, and participating in events such as the Canada Army Run and Family Activity Days on Canadian Forces Bases among several others.
Earnings Loss and Supplementary Retirement Benefit (voted)
Start Date:
April 1, 2006
End Date:
April 1, 2019Footnote2
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
June 2018
Link to the department’s Program Inventory:
- Income Support
Description:
ELB: Ensures income replacement up to 90% of the CAF Veterans’ gross pre-release salary while the Veteran is participating in an active Rehabilitation or Vocational Assistance Plan. The benefit is payable to age 65 where it is determined that the Veteran is unable to engage in any suitable gainful employment due to diminished earnings capacity. In the event of a service-related death, the surviving spouse/common-law partner and dependent children will be entitled to receive an Earnings Loss Benefit, which would be payable until the date the Veteran would have turned age 65. The payment of the benefit to survivors and dependent children will ensure that the household continues to be supported economically in a similar manner to what would have been had the Veteran lived. The TPP does not have repayable contributions.
SRB: A lump-sum taxable benefit payable to a CAF Veteran who received an Earnings Loss Benefit due to diminished earnings capacity and whose Earnings Loss Benefits have ceased as they have either reached age 65 or are no longer considered to have a diminished earnings capacity. Recognizes the lost opportunity to contribute to a retirement pension due to a severe career-ending or service-related disability. The amount payable will be equal to 2% of the total amount of the Earnings Loss Benefit that would have been payable to, or in respect of, a Veteran or member as the case may be (before income offsets). In certain circumstances, the Supplementary Retirement Benefit may be payable to a surviving spouse/common-law partner. The TPP does not have repayable contributions.
NOTE: these programs have been removed (SRB) or replaced (ELB) as of April 1, 2019. They are subject to review rights and final payments to be made but no new applications are being accepted for these programs. Existing ELB clients have been transitioned to the Income Replacement Benefit.
Results achieved:
Performance indicators, targets, and results
- Not applicable
Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | 543,520,506 | 717,249,444 | 1,564,000 | 17,000,000 | 13,997,909 | 13,155,909 |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | 543,520,506 | 717,249,444 | 1,564,000 | 17,000,000 | 13,997,909 | 13,155,909 |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
N/A (ELB and SRB have been consolidated into the Income Replacement Benefit which came into effect April 1, 2019).
Findings of evaluations completed in 2019–20:
N/A - An Evaluation of Pension for Life (including the Income Replacement Benefit, which has replaced the Earning Loss and Supplementary Retirement Benefit) is planned to start during fiscal year 2022-23 with targeted completion in March 2024. (ELB and SRB has been consolidated into the Income Replacement Benefit which came into effect April 1, 2019).
Engagement of applicants and recipients in 2019–20:
N/A (ELB and SRB have been consolidated into the Income Replacement Benefit which came into effect April 1, 2019).
Education and Training Benefit (voted)
Start Date:
April 1, 2018
End Date:
Ongoing
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2017–18
Link to the department’s Program Inventory:
- Transition Services
Description:
The Veterans' Education and Training Benefit supports Veterans successful transition from military to civilian life by providing funding for Veterans to attend college, university or technical education institution. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Transition Services
Education and Training Benefit: Veterans gain knowledge and skills to support increased purposeful activity and/or labour market engagement.
- % of eligible Veterans who successfully complete their first year of study within their chosen program.
The result for this indicator is not available. Formal program plans are approved based on a period of study depending on the program of choice selected by the Veteran and does not necessarily relate to ‘years’ of study. Our database does capture periods of study, therefore in order to accurately measure the impact of the program, VAC will amend the indicator for 2020–21.
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | - | 12,311,850 | 44,100,000 | 29,595,000 | 20,588,047 | (23,511,953) |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | - | 12,311,850 | 44,100,000 | 29,595,000 | 20,588,047 | (23,511,953) |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
No audits are currently planned for the Education and Training Benefit.
Findings of evaluations completed in 2019–20:
An Evaluation of the Career Transition Services and the Education Training Benefit is planned for fiscal year 2021-22, with targeted completion in March 2022.
Engagement of applicants and recipients in 2019–20:
In 2019-20 Veterans Affairs Canada continued to engage its stakeholder network to obtain input, feedback and perspective on issues of importance to Veterans and their families. This included the first Canadian forum for women Veterans held in Charlottetown in May 2019 with over 60 participants from across the country. Meetings of the six Ministerial Advisory Groups and the co-chairs of these advisory groups continued in 2019–20 with members representing modern day and traditional Veterans, spouses, representatives of stakeholder organizations, Canadian Armed Forces and subject-matter experts. The Deputy Minister also hosted regular informal meetings with key organizations to share information and seek their input on issues of importance to Veterans, their families and stakeholders.
Veterans Affairs Canada also engaged with stakeholders to ensure information is reaching all audiences through proactive media outreach, news releases, promotion through social media channels such as Twitter and Facebook, updated web content, and messages through My VAC account. Social media channels are becoming increasingly important as a platform through which Veterans, their families and all Canadians can provide input and views on programs and services as well as issues of importance to Veterans and their families. Other outreach activities included participation in seminars such as the Second Career Assistance Network (SCAN) Seminars and presentations to Canadian Armed Forces members, sharing information with releasing members during transition interviews, and participating in events such as the Canada Army Run and Family Activity Days on Canadian Forces Bases among several others.
Housekeeping and Grounds Maintenance (VIP) (voted)
Start Date:
January 1, 2013
End Date:
Ongoing
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2012–13
Link to the department’s Program Inventory:
- Veterans Independence Program
Description:
The Housekeeping and Grounds Maintenance grant provides assistance to eligible clients to remain independent in their own homes or communities by providing payments for housekeeping and grounds maintenance services. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Veterans Independence Program
Veterans are able to remain healthy and independent in their own homes and communities.
- % of Veterans Independence Program (VIP) recipients who report they rely on VIP in order to remain in their homes and communities. Target is 95% by March 31, 2020.
The result for this indicator is not available; the results for the 2020 VAC National Survey have not yet been determined as all field work for this project (including data collection) was suspended on March 20, 2020 after the decision was reached to temporarily halt all VAC Public Opinion Research projects as a result of COVID-19 Public Health measures. The project’s field work and data collection will resume at a later date (TBD).
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | 265,450,023 | 266,889,789 | 281,815,000 | 276,284,000 | 267,643,059 | (14,171,941) |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | 265,450,023 | 266,889,789 | 281,815,000 | 276,284,000 | 267,643,059 | (14,171,941) |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
The Audit of the Federal Health Claims Processing Services Contract Management was approved by the Deputy Minister in June 2020 and posted to VAC’s external website in August 2020. This contract plays an important role in some of VAC’s largest programs (including the Veterans Independence Program). This audit found that VAC’s Contract Administration Unit has processes in place to effectively manage the Federal Health Claims Processing Services Contract. Opportunities exist to strengthen the processes by including a formal risk assessment process and by strengthening and coordinating efforts to exercise duties under section 34 of the Financial Administration act.
Findings of evaluations completed in 2019–20:
An Evaluation of the Veterans Independence Program (VIP) (including Housekeeping and Grounds Maintenance) component is planned for fiscal year 2020-21, with targeted completion in March 2021.
Engagement of applicants and recipients in 2019–20:
In 2019-20 Veterans Affairs Canada continued to engage its stakeholder network to obtain input, feedback and perspective on issues of importance to Veterans and their families. This included the first Canadian forum for women Veterans held in Charlottetown in May 2019 with over 60 participants from across the country. Meetings of the six Ministerial Advisory Groups and the co-chairs of these advisory groups continued in 2019–20 with members representing modern day and traditional Veterans, spouses, representatives of stakeholder organizations, Canadian Armed Forces and subject-matter experts. The Deputy Minister also hosted regular informal meetings with key organizations to share information and seek their input on issues of importance to Veterans, their families and stakeholders.
Veterans Affairs Canada also engaged with stakeholders to ensure information is reaching all audiences through proactive media outreach, news releases, promotion through social media channels such as Twitter and Facebook, updated web content, and messages through My VAC account. Social media channels are becoming increasingly important as a platform through which Veterans, their families and all Canadians can provide input and views on programs and services as well as issues of importance to Veterans and their families. Other outreach activities included participation in seminars such as the Second Career Assistance Network (SCAN) Seminars and presentations to Canadian Armed Forces members, sharing information with releasing members during transition interviews, and participating in events such as the Canada Army Run and Family Activity Days on Canadian Forces Bases among several others.
Income Replacement Benefits (voted)
Start Date:
April 1, 2019
End Date:
Ongoing
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
This TPP does not have T&Cs as the associated program is established directly in the Act and Regulations. The approval for the new program and its corresponding regulations occurred in 2018–19.
Link to the department’s Program Inventory:
- Income Support
Description:
The Income Replacement Benefit is a new financial benefit that has been developed to streamline and simplify how Veterans Affairs Canada (VAC) provides compensation to Veterans for the economic impacts that health problems resulting primarily from service have on the Veteran’s ability to earn income and save for retirement. Income Replacement Benefit provides temporary income replacement benefits while the Canadian Forces Veteran participates in rehabilitation in preparation for employment in civilian life The benefit may be payable for life if the health problem for which the Veteran is entitled to the Income Replacement Benefit has caused a diminished earning capacity in recognition of the permanent future earnings loss and the potential impact this loss may have had on career advancement opportunities and the long-term capacity to save for retirement. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Income Support
Eligible Veterans and other clients have access to income replacement while their rehabilitation and vocational needs are being assessed
- # of Veterans who receive at least one payment prior to the development of a Rehabilitation Plan or a Vocational Assistance Plan.
Note: Target and target date unspecified as it is a new program. With a program launch of April 1, 2019, income replacement benefit baseline data will be collected during the first year and a target and target date will be set after analysis is completed.
The result for this indicator is not available; Result data is not available due to ongoing work underway to transition from a legacy program system to a new client system. Reporting data capabilities are expected, and data will be reported in 2020-21.
Veterans have timely access to Canadian Forces Income Support to meet their needs.
- % of Canadian Forces Income Support decisions rendered within 4 weeks of the completed application. Target is 75% by March 31, 2020. Result achieved is 37%. As the system does not correctly track the start date of CFIS application, the indicator and methodology are being revised to improve the accuracy of reporting.
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | - | - | 627,950,000 | 784,938,000 | 777,490,124 | 149,540,124 |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | - | - | 627,950,000 | 784,938,000 | 777,490,124 | 149,540,124 |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
An Audit of the Income Replacement Benefit is planned for fiscal year 2021-22 with a targeted for completion of June 2022.
Findings of evaluations completed in 2019–20:
An Evaluation of Pension for Life programs (including the Income Replacement Benefit) is planned for fiscal year 2022-23, with targeted completion in March 2024.
Engagement of applicants and recipients in 2019–20:
In 2019-20 Veterans Affairs Canada continued to engage its stakeholder network to obtain input, feedback and perspective on issues of importance to Veterans and their families. This included the first Canadian forum for women Veterans held in Charlottetown in May 2019 with over 60 participants from across the country. Meetings of the six Ministerial Advisory Groups and the co-chairs of these advisory groups continued in 2019–20 with members representing modern day and traditional Veterans, spouses, representatives of stakeholder organizations, Canadian Armed Forces and subject-matter experts. The Deputy Minister also hosted regular informal meetings with key organizations to share information and seek their input on issues of importance to Veterans, their families and stakeholders.
Veterans Affairs Canada also engaged with stakeholders to ensure information is reaching all audiences through proactive media outreach, news releases, promotion through social media channels such as Twitter and Facebook, updated web content, and messages through My VAC account. Social media channels are becoming increasingly important as a platform through which Veterans, their families and all Canadians can provide input and views on programs and services as well as issues of importance to Veterans and their families. Other outreach activities included participation in seminars such as the Second Career Assistance Network (SCAN) Seminars and presentations to Canadian Armed Forces members, sharing information with releasing members during transition interviews, and participating in events such as the Canada Army Run and Family Activity Days on Canadian Forces Bases among several others.
Last Post Fund (voted)
Start Date:
N/A
End Date:
Ongoing
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2016–17
Link to the department’s Program Inventory:
- Funeral and Burial Program
Description:
The Last Post Fund (LPF) Corporation is an independent, non-profit organization that delivers the Funeral and Burial Program on behalf of Veterans Affairs Canada (VAC). The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Funeral and Burial Program
Estates of eligible Veterans have access to financial assistance for a dignified funeral and burial.
- % of Veterans Affairs Canada clients who are satisfied that the estates of Veterans have access to financial assistance through the Funeral and Burial Program. Target is 70% by March 31, 2020.
The result for this indicator is not available; the results for the 2020 VAC National Survey have not yet been determined as all field work for this project (including data collection) was suspended on March 20, 2020 after the decision was reached to temporarily halt all VAC Public Opinion Research projects as a result of COVID-19 Public Health measures. The project’s field work and data collection will resume at a later date (TBD).
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | 9,120,000 | 8,375,000 | 9,275,000 | 8,575,000 | 7,122,235 | (2,152,765) |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | 9,120,000 | 8,375,000 | 9,275,000 | 8,575,000 | 7,122,235 | (2,152,765) |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
No audits are currently planned for the Last Post Fund.
Findings of evaluations completed in 2019–20:
An Evaluation of the Funeral and Burial Program (including the Last Post Fund) is planned for fiscal year 2021-22, with targeted completion in March 2022.
Engagement of applicants and recipients in 2019–20:
National meetings specific to the LPF are held with VAC officials on a regular basis to discuss relevant issues and files. In addition, the Director General of Commemoration (VAC) sits on the Governing Council and the Executive Committee of the LPF. The Department also engages with the LPF through ongoing communication at the operational level.
Pain and Suffering Compensation (voted)
Start Date:
April 1, 2019
End Date:
Ongoing
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2019–20
Link to the department’s Program Inventory:
- Disability Benefits
Description:
The policy intent of Pain and Suffering Compensation (PSC) is to recognize and compensate for the non-economic effects of service-related disability, including pain and suffering, physical and/or psychological loss, functional impairment and impact on the CAF member’s or Veteran’s overall quality of life and the impact on the lives of the CAF member’s or Veteran’s family (i.e. surviving spouse or common-law partner and dependent children). The PSC replaces the Disability Award (DA) as the new non-taxable monthly benefit under the VWA on April 1, 2019. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Disability Benefits
Eligible Veterans and other individuals are recognized and compensated for the effects of service-related disabilities.
- % of Veterans and other individuals who feel the disability benefits they receive from VAC recognize their service-related disability. Target is 70% by March 31, 2022.
- % of Veterans and other individuals who feel the disability benefits they receive from VAC compensate for the effects of their service-related disability. Target 70% by March 31, 2022.
The results for both indicators are not available. The results for the 2020 VAC National Survey have not yet been determined as all field work for this project (including data collection) was suspended on March 20, 2020 after the decision was reached to temporarily halt all VAC Public Opinion Research projects as a result of COVID-19 Public Health measures. The project’s field work and data collection will resume at a later date (TBD).
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | - | - | 685,114,000 | 1,114,050,000 | 916,950,508 | 231,836,508 |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | - | - | 685,114,000 | 1,114,050,000 | 916,950,508 | 231,836,508 |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
An Audit of Disability Benefits (Phase 2) is planned for the fiscal year 2020-21 with a targeted completion of June 2021.
Findings of evaluations completed in 2019–20:
An Evaluation of Pension for Life programs (including Pain and Suffering Compensation) is planned for fiscal year 2022-23, with targeted completion in March 2024.
Engagement of applicants and recipients in 2019–20:
In 2019-20 Veterans Affairs Canada continued to engage its stakeholder network to obtain input, feedback and perspective on issues of importance to Veterans and their families. This included the first Canadian forum for women Veterans held in Charlottetown in May 2019 with over 60 participants from across the country. Meetings of the six Ministerial Advisory Groups and the co-chairs of these advisory groups continued in 2019–20 with members representing modern day and traditional Veterans, spouses, representatives of stakeholder organizations, Canadian Armed Forces and subject-matter experts. The Deputy Minister also hosted regular informal meetings with key organizations to share information and seek their input on issues of importance to Veterans, their families and stakeholders.
Veterans Affairs Canada also engaged with stakeholders to ensure information is reaching all audiences through proactive media outreach, news releases, promotion through social media channels such as Twitter and Facebook, updated web content, and messages through My VAC account. Social media channels are becoming increasingly important as a platform through which Veterans, their families and all Canadians can provide input and views on programs and services as well as issues of importance to Veterans and their families. Other outreach activities included participation in seminars such as the Second Career Assistance Network (SCAN) Seminars and presentations to Canadian Armed Forces members, sharing information with releasing members during transition interviews, and participating in events such as the Canada Army Run and Family Activity Days on Canadian Forces Bases among several others.
Pensions for Disability and Death (voted)
Start Date:
September 1, 1919
End Date:
Ongoing
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2005–06
Link to the department’s Program Inventory:
- Disability Benefits
Description:
Compensation can be in the form of a Disability Pension which is a tax-free, monthly payment provided for life to recognize and compensate for the economic (loss of income), and non-economic (pain and suffering), impacts of a service-related disability. Compensation can also be in the form of pensions for death and/or monthly allowances. These benefits may be provided to eligible Veterans, Canadian Armed Forces Veterans and members, their survivors, spouses/common-law partners, and dependents. Certain Canadian civilian groups (e.g. Ferry Command, Nursing Sisters) whose lives have been permanently affected as a result of service to their country may also be eligible. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Disability Benefits
Eligible Veterans and other individuals are recognized and compensated for the effects of service-related disabilities.
- % of Veterans and other individuals who feel the disability benefits they receive from VAC recognize their service-related disability. Target is 70% by March 31, 2022.
- % of Veterans and other individuals who feel the disability benefits they receive from VAC compensate for the effects of their service-related disability. Target 70% by March 31, 2022.
The results for both indicators are not available. The results for the 2020 VAC National Survey have not yet been determined as all field work for this project (including data collection) was suspended on March 20, 2020 after the decision was reached to temporarily halt all VAC Public Opinion Research projects as a result of COVID-19 Public Health measures. The project’s field work and data collection will resume at a later date (TBD).
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | 1,261,223,444 | 1,215,938,359 | 1,155,817,000 | 1,250,369,000 | 1,227,046,368 | 71,229,368 |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | 1,261,223,444 | 1,215,938,359 | 1,155,817,000 | 1,250,369,000 | 1,227,046,368 | 71,229,368 |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
An Audit of Disability Benefits (Phase 2) is planned for the fiscal year 2020-21 with a targeted completion of June 2021.
Findings of evaluations completed in 2019–20:
An Evaluation of Disability Benefits that focuses on the redress process is planned for fiscal year 2020-21, with targeted completion in March 2021.
Engagement of applicants and recipients in 2019–20:
In 2019-20 Veterans Affairs Canada continued to engage its stakeholder network to obtain input, feedback and perspective on issues of importance to Veterans and their families. This included the first Canadian forum for women Veterans held in Charlottetown in May 2019 with over 60 participants from across the country. Meetings of the six Ministerial Advisory Groups and the co-chairs of these advisory groups continued in 2019–20 with members representing modern day and traditional Veterans, spouses, representatives of stakeholder organizations, Canadian Armed Forces and subject-matter experts. The Deputy Minister also hosted regular informal meetings with key organizations to share information and seek their input on issues of importance to Veterans, their families and stakeholders.
Veterans Affairs Canada also engaged with stakeholders to ensure information is reaching all audiences through proactive media outreach, news releases, promotion through social media channels such as Twitter and Facebook, updated web content, and messages through My VAC account. Social media channels are becoming increasingly important as a platform through which Veterans, their families and all Canadians can provide input and views on programs and services as well as issues of importance to Veterans and their families. Other outreach activities included participation in seminars such as the Second Career Assistance Network (SCAN) Seminars and presentations to Canadian Armed Forces members, sharing information with releasing members during transition interviews, and participating in events such as the Canada Army Run and Family Activity Days on Canadian Forces Bases among several others.
Métis Veterans Recognition Payment (voted)
Start Date:
2019
End Date:
n/a
Type of transfer payment:
Contribution
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2019–20
Link to the department’s Program Inventory:
- Canada Remembers Program
Description:
The objectives of this TPP are to recognize, through individual payments, Second World War Métis Veterans’ pre- and post-war experiences that may have negatively impacted their demobilization success, as well as to support commemorative initiatives that promote awareness and appreciation of Métis Veterans’ sacrifices and contributions to the Métis people as well as the general Canadian public. The Métis National Council (MNC) is responsible for administering the funds. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Canada Remembers Program
Canadians are aware of, and value, the contributions of Veterans and those who died in service.
- % of Canadians who agree that Canada’s Veterans and those who died in service should be recognized for their service to Canada. Target is 90% by March 31, 2020. The result is 95%.
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | - | - | - | - | - | - |
| Total contributions | - | - | - | 30,000,000 | 30,000,000 | 30,000,000 |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | - | - | - | 30,000,000 | 30,000,000 | 30,000,000 |
Comments on Variance(s):
The variance is attributed to additional funding invested to recognize the contribution of Métis veterans to the country’s Second World War efforts and to commemorate the sacrifices and achievements of all Métis veterans. This was a Budget 2019 initiative which was announced after the 2019-20 Planned Spending exercise for the Department was completed.
Findings of audits completed in 2019–20:
N/A
Findings of evaluations completed in 2019–20:
N/A
Engagement of applicants and recipients in 2019–20:
The Métis National Council is responsible for outreach initiatives and communications products for the greater Métis community to help ensure as many potential recipients as possible are aware of this recognition payment. The communications approach will include radio announcements, newspaper articles, electronic messaging and direct outreach by the MNC and other groups in Métis communities.
When the initiative was announced in June 2019, VAC’s communications activities included a public announcement by the Minister of Veterans Affairs, proactive media outreach (news release), and promotion through social media channels (Twitter and Facebook).
Supplementary Retirement Benefit Payout (voted)
Start Date:
April 1, 2006
End Date:
April 1, 2019Footnote3
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
June 2018
Link to the department’s Program Inventory:
- Income Support
Description:
The Earnings Loss Benefit and the Supplementary Retirement Benefit ended on April 1, 2019.
Those entitled to continued Earnings Loss Benefit on March 31, 2019, received a lump sum payment equal to the Supplementary Retirement Benefit amount they would have been entitled to on that date. Those who had been entitled to receive continued Earnings Loss Benefit but were no longer entitled to that benefit and have not received the Supplementary Retirement Benefit to which they are entitled would have also received a lump sum payment. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
- Not applicable
Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | - | - | 53,793,000 | 67,730,000 | 40,497,202 | (13,295,798) |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | - | - | 53,793,000 | 67,730,000 | 40,497,202 | (13,295,798) |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
N/A (ELB and SRB have been consolidated into the Income Replacement Benefit which came into effect April 1, 2019).
Findings of evaluations completed in 2019–20:
N/A - An Evaluation of Pension for Life (including the Income Replacement Benefit, which has replaced the Earning Loss and Supplementary Retirement Benefit) is planned to start during fiscal year 2022-23 with targeted completion in March 2024. (ELB and SRB has been consolidated into the Income Replacement Benefit which came into effect April 1, 2019).
Engagement of applicants and recipients in 2019–20:
VAC has and will continue to engage Veterans and their families, Veterans’ stakeholder organizations, and Canadians on the delivery of VAC’s services and programs. Communications and engagement on the Supplementary Retirement Benefit Payout were part of planned activities rolled out under the umbrella of Pension for Life.
Veterans Independence Program (VIP) (voted)
Start Date:
1981
End Date:
Ongoing
Type of transfer payment:
Contribution
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2012–13
Link to the department’s Program Inventory:
- Veterans Independence Program
Description:
The Department’s Veterans Independence Program is a national home care program that assists eligible clients to remain independent in their own homes or communities by offering a variety of programs and services, including; housekeeping, grounds maintenance, personal care, health & support services, ambulatory care, transportation, access to nutrition and home adaptations. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
Veterans Independence Program
Veterans are able to remain healthy and independent in their own homes and communities.
- % of Veterans Independence Program (VIP) recipients who report they rely on VIP in order to remain in their homes and communities. Target is 95% by March 31, 2020.
The result for this indicator is not available; the results for the 2020 VAC National Survey have not yet been determined as all field work for this project (including data collection) was suspended on March 20, 2020 after the decision was reached to temporarily halt all VAC Public Opinion Research projects as a result of COVID-19 Public Health measures. The project’s field work and data collection will resume at a later date (TBD).
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | - | - | - | - | - | - |
| Total contributions | 79,153,058 | 75,285,480 | 72,366,000 | 76,878,000 | 71,521,853 | (844,147) |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | 79,153,058 | 75,285,480 | 72,366,000 | 76,878,000 | 71,521,853 | (844,147) |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
An Audit on of the Federal Health Claims Processing Services Contract Management was approved by the Deputy Minister in June 2020 and posted to VAC’s external website in August 2020. This contract plays an important role in some of VAC’s largest programs including Long Term Care and the Veterans Independence Program. This audit found that VAC’s Contract Administration Unit has processes in place to effectively manage the Federal Health Claims Processing Services Contract. Opportunities exist to strengthen the processes by including a formal risk assessment process and by strengthening and coordinating efforts to exercise duties under section 34 of the Financial Administration act.
Findings of evaluations completed in 2019–20:
An Evaluation of the Veterans Independence Program (VIP) was initiated during fiscal year 2020-21, with targeted completion in March 2021.
In addition, an Evaluation for Long Term Care including the Intermediate Care component of the Veterans Independence Program (VIP) was completed in January 2019. It found that the:
- majority of recipients are Canadian Armed Forces Veterans who accessed the program due to frailty;
- bed distribution across the country is uneven, limited to former VAC hospitals located in urban centers, and not available in all provinces;
- program meets its responsibility to Veterans through its financial contribution to the cost of long-term care; and
- the governing authorities for the preferred admission beds initiative warrant clarification.
Engagement of applicants and recipients in 2019–20:
In 2019-20 Veterans Affairs Canada continued to engage its stakeholder network to obtain input, feedback and perspective on issues of importance to Veterans and their families. This included the first Canadian forum for women Veterans held in Charlottetown in May 2019 with over 60 participants from across the country. Meetings of the six Ministerial Advisory Groups and the co-chairs of these advisory groups continued in 2019–20 with members representing modern day and traditional Veterans, spouses, representatives of stakeholder organizations, Canadian Armed Forces and subject-matter experts. The Deputy Minister also hosted regular informal meetings with key organizations to share information and seek their input on issues of importance to Veterans, their families and stakeholders.
Veterans Affairs Canada also engaged with stakeholders to ensure information is reaching all audiences through proactive media outreach, news releases, promotion through social media channels such as Twitter and Facebook, updated web content, and messages through My VAC account. Social media channels are becoming increasingly important as a platform through which Veterans, their families and all Canadians can provide input and views on programs and services as well as issues of importance to Veterans and their families. Other outreach activities included participation in seminars such as the Second Career Assistance Network (SCAN) Seminars and presentations to Canadian Armed Forces members, sharing information with releasing members during transition interviews, and participating in events such as the Canada Army Run and Family Activity Days on Canadian Forces Bases among several others.
War Veterans Allowances and Civilian War Allowances (voted)
Start Date:
September 1, 1930
End Date:
Ongoing
Type of transfer payment:
Grant
Type of appropriation:
This program is appropriated annually through Estimates
Fiscal Year for Terms & Conditions:
2009
Link to the department’s Program Inventory:
- War Veterans Allowance
Description:
The War Veterans Allowance (WVA) is a form of financial assistance available to eligible Veterans, qualified civilians and their survivors, dependants and orphans. In recognition of war service, qualified persons are provided with regular, monthly income to meet basic needs. WVA is based on income, domestic status and number of dependants. Recipients are paid at a single, married or orphan’s rate. Payments are indexed annually to the CPI. Eligibility for WVA is determined by the wartime service of a Veteran or qualified civilian, age or health, income or residency. The TPP does not have repayable contributions.
Results achieved:
Performance indicators, targets, and results
War Veterans Allowance
Veterans and their families, in recognition of war service, have timely access to War Veterans Allowance funding to meet basic needs.
- % of War Veterans Allowance decisions rendered within 4 weeks. Target is 80% by March 31, 2020. Result is 100%.
The Performance Indicators and Targets listed are based on VAC’s 2019–20 Departmental Results Framework (DRF). Complete DRF methodologies, as well as financial, human resources and performance information for the Program Inventory are available on GC InfoBase.
| Type of transfer payment | 2017–18 Actual spending | 2018–19 Actual spending | 2019–20 Planned spending | 2019–20 Total authorities available for use | 2019–20 Actual spending (authorities used) | Variance (2019–20 actual minus 2019–20 planned) |
|---|---|---|---|---|---|---|
| Total grants | 6,101,466 | 5,737,130 | 5,265,000 | 5,166,000 | 4,638,745 | (626,255) |
| Total contributions | - | - | - | - | - | - |
| Total other types of TPs | - | - | - | - | - | - |
| Total program | 6,101,466 | 5,737,130 | 5,265,000 | 5,166,000 | 4,638,745 | (626,255) |
Comments on Variance(s):
Variances between planned and actual expenditures occur due to timing differences. VAC Benefit Programs/Services are funded under quasi-statutory authority based on actual demand, therefore VAC updates its client and expenditure forecasts by program each year, based on actual results, to adjust projected trends for future demand. The 2019–20 Planned Spending amounts are based upon forecasts completed in 2018 as per the 2019–20 Departmental Plan (tabled in March 2019), and not the updated 2019 forecasts completed in fall 2019.
Findings of audits completed in 2019–20:
No audits are currently planned for the War Veterans Allowances and Civilian War Allowances.
Findings of evaluations completed in 2019–20:
An evaluation for the War Veterans Allowance was completed in June 2019. It found that the:
- program continues to help Veterans, qualified civilians and their survivors to meet basic needs and provides access to other VAC programs such as Health Care Benefits, the Veterans Independence Program, the Long-Term Care Program and the VAC Assistance Fund.
- processing of applications is quick and accurate.
- intended outcomes of the program are influenced by other health factors, regional variances in cost of living, family composition, and spending habits.
Engagement of applicants and recipients in 2019–20:
In 2019-20 Veterans Affairs Canada continued to engage its stakeholder network to obtain input, feedback and perspective on issues of importance to Veterans and their families. This included the first Canadian forum for women Veterans held in Charlottetown in May 2019 with over 60 participants from across the country. Meetings of the six Ministerial Advisory Groups and the co-chairs of these advisory groups continued in 2019–20 with members representing modern day and traditional Veterans, spouses, representatives of stakeholder organizations, Canadian Armed Forces and subject-matter experts. The Deputy Minister also hosted regular informal meetings with key organizations to share information and seek their input on issues of importance to Veterans, their families and stakeholders.
Veterans Affairs Canada also engaged with stakeholders to ensure information is reaching all audiences through proactive media outreach, news releases, promotion through social media channels such as Twitter and Facebook, updated web content, and messages through My VAC account. Social media channels are becoming increasingly important as a platform through which Veterans, their families and all Canadians can provide input and views on programs and services as well as issues of importance to Veterans and their families. Other outreach activities included participation in seminars such as the Second Career Assistance Network (SCAN) Seminars and presentations to Canadian Armed Forces members, sharing information with releasing members during transition interviews, and participating in events such as the Canada Army Run and Family Activity Days on Canadian Forces Bases among several others.