Audit of Centralized Mail Table of Contents Next Table of Contents Executive Summary 1.0 Background 2.0 About the Audit 2.1 Audit Scope and Objectives 2.2 Methodology 3.0 Audit Results 3.1 Business Processes and Training 3.2 Management of hard copy documents after scanning 3.3 Quality Assurance 3.4 Audit Opinion Appendix A - Audit Critera Appendix B - Risk Ranking of Recommendations and Audit Opinion This publication is available upon request in alternate formats. PDF Version Table of Contents Next